Dedicated Assistant with 5 years of experience providing exceptional support in fast-paced office environments In Financial industry and Dentistry. Skilled in managing scheduling, documentation, and customer service, while adept at streamlining processes and improving efficiency. A proactive problem-solver and strong communicator, committed to enhancing administrative operations and contributing to team success.
Overview
1
1
year of professional experience
Work History
Teller
Alicia
4500 Estate Diamond C’Sted 00820
06.2023 - 05.2024
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Dental Assistant
VI Dental
Welcome Suites 15,16 St. Croix 00820
01.2023 - 04.2023
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Documented patient dental health information, medical history, and vital signs for future reference.
Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.