Cherise Parrilla
Winter Haven
Summary
Achieved customer satisfaction through expert navigation of city streets for service delivery.,Maintained an impeccable driving record and a reliable vehicle to enhance operational efficiency.,Delivered exceptional multitasking and communication capabilities, contributing to effective problem resolution.,Drew on a wealth of customer service experience to elevate client interactions.,Utilized comprehensive knowledge of cash handling policies and customer relations to streamline operations.,Earned recognition for providing swift and precise service while proactively addressing customer concerns.,Committed to excellence in customer service and the upkeep of a systematic workplace.
Overview
1
1
Language
9
9
years of professional experience
Work History
Cashier
Pizza Hut
Florida
04.2015
- Maintain high standards of customer service during high-volume operations.
- Communicated clearly and positively with coworkers and management.
- Operate cash register and credit card machine to process customer payments.
- Processed and fill customer food orders.
- Prepare specialty dishes quickly and accurately.
- Clean and straighten counters and tables at the end of shifts.
Toy Stocker, Door Greeter & Jewelry Associate
Walmart
Bartow, FL
10.2017 - Current
- Restock toys from pallet on to shelves.
- Maintain the toy aisles.
- As far as cleaning up after Other and picking up toys that fell on the floor.
- Helped customers find what they wanted.
- Door Greeter.
- Greeted people at the door.
- Advertised products to customers.
- Answered any questions that needed answers to.
- Jewelry Associate.
- Restocking jewelry.
- Piercing.
- Making orders for customized jewelry for customers.
- Operate cash register and credit card machine to process customer payments.
- Apparel Associate.
- Restock Clothing.
- Maintain clean area for clothing.
- Helped customers find what they need.
Cashier (Transferred)
Walmart Supercenter
Orlando, FL
08.2018 - 04.2019
- Operate cash register and credit card machine to process customer payment.
- Provided efficient and courteous service to customers.
- Developed strong customer relationships to support satisfaction and loyalty.
Cashier
Seaside Market & Deli
Christiansted, USVI
04.2019 - 10.2019
- Operate cash register and credit card machine to process customer payments.
- Built and maintained positive working relationships with co-workers.
- Provided excellent customer service by greeting customers and offering assistance.
- Developed strong customer relationships to support satisfaction and loyalty.
Dispatcher in Tool Trailer
Vivot Equipment Corporation
Christiansted, U.S Virgin Island
10.2019 - 08.2020
- Proficient in Microsoft Word, Microsoft PowerPoint.
- Maintaining organized files.
- Parts Office Assistant.
- Dispatcher in tool trailer.
- Kept track of inventory.
- House keeping. Maintaining area clean.
- Helped off load boats off the dock.
- Securely strapped down heavy equipments & items on flatbed trucks.
- Vivot Yard August 2020-Past
- Refinery October 2019-2020-Past
- Molasses Pier Dock October 2019-Past
Sales Floor Associate
Rue 21
Bartow Florida
03.2021 - 04.2021
- Assisted customers with inquiries, providing knowledgeable product recommendations and enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring displays were attractive and aligned with brand guidelines.
- Processed transactions efficiently at point of sale, handling cash and electronic payments accurately.
- Collaborated with team members to achieve sales goals, contributing to a positive and motivating work environment.
- Engaged customers in promotions and sales events, increasing customer participation and boosting store traffic.
- Monitored store cleanliness and organization, creating an inviting atmosphere for shoppers while adhering to safety protocols.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Communication with customers professionally and proactively to provide product information and advice.
Deliver Driver
Amazon
Lakeland, Florida
08.2022 - Current
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
- Checked delivery addresses and verified correct package delivery.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Maintained set routes and schedules to meet customer expectations.
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
- Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.
- Drove company vehicle on assigned routes to make deliveries to customers.
Education
Early Childhood - Early Childhood Care
Traviss Career Center
Lakeland05.2014
Skills
- Read, wrote, and spoke Spanish with basic proficiency
- Achieved typing speed of 35 words per minute
- Utilized Microsoft Word and Microsoft PowerPoint effectively
Languages
Spanish
Intermediate (B1)
Timeline
Deliver Driver
Amazon
08.2022 - Current
Sales Floor Associate
Rue 21
03.2021 - 04.2021
Dispatcher in Tool Trailer
Vivot Equipment Corporation
10.2019 - 08.2020
Cashier
Seaside Market & Deli
04.2019 - 10.2019
Cashier (Transferred)
Walmart Supercenter
08.2018 - 04.2019
Toy Stocker, Door Greeter & Jewelry Associate
Walmart
10.2017 - Current
Cashier
Pizza Hut
04.2015
Early Childhood - Early Childhood Care
Traviss Career Center