Abena E Fahie
Christiansted
Summary
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with the safety of visitors and staff in mind. Led team of security professionals to protect facilities and guests. Observant Security Supervisor equipped with excellent communication and people skills. Collaborates with security personnel and store management to support store safety and loss prevention efforts. Manages a security team of 40 uniformed guards. Motivated Lead Security Guard Supervisor skillful in working efficiently under pressure and making sound decisions. Exceptional team leader with an outstanding work ethic.
Overview
7
7
years of professional experience
Work History
Lead Security Supervisor
Dennis Sheraw and Associate dba Secure VI
05.2022 - Current
- Recorded incident reports with detailed accounts of occurrences
- Oversaw a team of security officers and managed scheduling and performance evaluations
- Collaborated with management to develop security policies and procedures
- Supervised and evaluated security staff performance to determine compliance with safety regulations
- Developed and implemented strategies to prevent and respond to security incidents
- Prepared and submitted reports to inform management of security activities and developments
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards
- Recorded daily security occurrences in the site assignment log
- Trained security workers on site-specified procedures
- Monitored and evaluated the performance of security personnel and provided feedback to improve performance
Security Guard
Dennis Sheraw & Associates Dba Secure V.I.
09.2019 - 05.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergencies to assess and deflect issues.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
Sales Clerk
Cost U Less
06.2019 - 10.2019
- Processed payments and returns with accuracy and efficiency
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases
- Maintained customer satisfaction with quick and professional handling of product returns
- Opened and closed stores by balancing cash registers and receipts
- Trained and mentored new sales representatives
Sales Clerk
Little Caesars Pizza
09.2017 - 06.2019
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales
- Kept the front check-out area clean and organized for efficient service
- Welcomed Customers, answered their questions, and made food recommendations
- Operated scanners and cash registers
- Balanced cash register and generated reports for credit debit sales
Education
EKG Certification - Medical EKG
The St. Croix Career And Technical Center
St. Croix, USVI03.2018
GED -
Georgia National Guard Youth Challenge Academy
Augusta, Georgia08.2004
Skills
- Safety and Security
- Access systems and patrol
- Company risk management
- Security personnel training
- Safety and security regulations
- Firearms training
- Daily incident reporting
- Emergency Response
- CCTV Monitoring
- Physical Security
- Access Control
- Surveillance techniques
Timeline
Lead Security Supervisor
Dennis Sheraw and Associate dba Secure VI
05.2022 - Current
Security Guard
Dennis Sheraw & Associates Dba Secure V.I.
09.2019 - 05.2022
Sales Clerk
Cost U Less
06.2019 - 10.2019
Sales Clerk
Little Caesars Pizza
09.2017 - 06.2019
GED -
Georgia National Guard Youth Challenge Academy
EKG Certification - Medical EKG
The St. Croix Career And Technical Center
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