Aiesha Edwin
Fredriksted,VI
Summary
Dedicated Medical Assistant experienced in direct patient care and medical office management. Achieved high levels of patient satisfaction through strong communication and interpersonal skills while ensuring compliance with regulatory standards. Cultivated trust with patients and streamlined client processing through a thorough understanding of medical registration procedures.
Overview
14
14
years of professional experience
Work History
Medical Assistant
The Rubin Heart Clinic
St.Croix, VI
05.2025 - Current
- Assisted physicians with patient care by taking vital signs, recording patient histories, and preparing patients for examinations to facilitate effective treatment.
- Recorded patient histories and vital signs accurately.
- Coordinated appointment schedules to enhance clinic flow and minimize patient wait times.
- Educated patients on medication usage and follow-up care instructions.
- Managed medical supplies inventory and ordered necessary supplies to ensure uninterrupted patient care.
- Communicated effectively with patients to ensure comfort and trust.
- Supported billing processes by verifying insurance information promptly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Nursery Teacher
Tenacious Toddlers
St.croix , VI
01.2025 - 03.2025
- Designed lesson plans that engaged children and supported developmental milestones.
- Implemented age-appropriate activities promoting social and emotional growth.
- Developed engaging lesson plans tailored to children's developmental stages.
- Observed children's behavior to foster positive peer interactions and social skills.
Patient Care Technician
Juan F Luis Hospital & Medical Center
St.Croix, VI
01.2017 - 12.2024
- Assisted nursing staff with patient care and daily living activities.
- Responded promptly to patient calls, addressing needs to improve overall patient satisfaction.
- Monitored vital signs and reported changes to medical team.
- Assisted doctors during patient examinations to ensure accurate assessments.
- Supported patient examinations and procedures to enhance comfort and efficiency.
- Performed EKG tests on patients to assess heart health.
- Prep patients for surgery.
- Documented patient information accurately in electronic health records.
Pharmacy Cashier
Neighborhood Pharmacy
01.2017 - 12.2017
- Receive and confirm patients' prescription orders
- Processing patients' insurance information.
- Restocked medications to ensure availability for patient needs
- Engaged with customers to understand their needs and provide assistance.
- Interact with customers
- Prepared and filed prescriptions accurately to maintain organized records.
- Welcomed patients at front desk.
Direct Care Worker
LSS OF THE VIRGIN ISLAND
01.2015 - 12.2016
- Provided personal care to clients, such as bathing, grooming and toileting.
- Executed housekeeping tasks, including making beds, sweeping floors, and sanitizing surfaces, to enhance clients' daily living activities.
- Facilitated mobility and independence for disabled individuals while monitoring safety to ensure well-being.
- Responded promptly to emergency situations using sound judgment techniques.
- Provided comprehensive hygiene care to enhance client comfort and well-being.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Ensured a clean and safe environment for clients through consistent housekeeping and safety checks.
Medical Admin Assistant
St.Croix OBGYN
01.2015 - 12.2015
- Welcomed and greeted patients at front desk, creating positive first impressions and enhancing patient experience.
- Coordinated patient appointments by scheduling and confirming times with patients and providers.
- Responded to patient inquiries by answering telephone calls and providing necessary assistance.
- Documented patient information by accurately recording and collecting relevant data.
- Handled payment processing and submitted insurance claims for reimbursement
- Filing patient medical charts in alphabetical order
- Organized and categorized paperwork in designated locations
- Recording and collecting data
- Maintained effective, organized work environment to support efficient operations and improve service delivery.
Sales Rep
Strictly The best
St.Croix, VI
01.2013 - 12.2014
- Delivered effective customer service by addressing inquiries and resolving issues promptly.
- Guided customers in identifying their needs and selecting appropriate products.
- Maintained strong customer relationships by addressing questions and concerns promptly and professionally.
- Collaborated with team members to strategize and execute sales plans.
- Collaborated with team members to develop and implement effective sales strategies.
Cook/ Cashier
Napoleons Pizza
01.2012 - 12.2013
- Answered telephone to take customer orders
- Assembled customer orders accurately
- Managed customer payment transactions efficiently
- Maintained the cleanliness of utilities, work area and equipment.
Education
Admin Medical Assistant Certificate -
Ashworth College
High School -
Adult Education
St.Croix, VISkills
- Patient care
- Vital signs monitoring
- EKG administration
- First Aid Training
- Clinical records
- Appointment scheduling
- Patient management
- Medical software navigation
- Problem solving
- Attention to detail
- Team player
- Effective communication
Timeline
Medical Assistant
The Rubin Heart Clinic
05.2025 - Current
Nursery Teacher
Tenacious Toddlers
01.2025 - 03.2025
Patient Care Technician
Juan F Luis Hospital & Medical Center
01.2017 - 12.2024
Pharmacy Cashier
Neighborhood Pharmacy
01.2017 - 12.2017
Direct Care Worker
LSS OF THE VIRGIN ISLAND
01.2015 - 12.2016
Medical Admin Assistant
St.Croix OBGYN
01.2015 - 12.2015
Sales Rep
Strictly The best
01.2013 - 12.2014
Cook/ Cashier
Napoleons Pizza
01.2012 - 12.2013
Admin Medical Assistant Certificate -
Ashworth College
High School -
Adult Education