Amara Bailey
Christiansted ,VI
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Humana
Louisville
05.2023 - Current
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Assisted with medical coding and billing tasks.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Medical Receptionist
Trajector Medical
04.2021 - 06.2024
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Completed patient referrals to other medical specialists.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Associate Agree - Medical Administrative Assistant
Bryant Stratton
New York12.2022
Skills
- HIPAA Compliance
- Patient Registration
- Insurance Verification
- Electronic Medical Records
- Front Desk Operations
- Patient Scheduling
- Medical office administration
- Appointment Setting
- Medical Terminology
- Medical Records Management
- Medical billing and coding
- Data Entry
- Collaboration and Teamwork
- Office Management
- Electronic Recordkeeping
- Medical Recordkeeping
- EHR Software
- Administrative Support
Timeline
Medical Receptionist
Humana
05.2023 - Current
Medical Receptionist
Trajector Medical
04.2021 - 06.2024
Associate Agree - Medical Administrative Assistant
Bryant Stratton