AMORI SMITH
ST.THOMAS
Summary
Dynamic and results-driven professional with experience at Home Depot, excelling in customer service and relationship building. Proven ability to resolve conflicts and enhance customer satisfaction while operating forklifts safely. Recognized for attention to detail and effective time management, consistently achieving team targets and maintaining a clean, organized work environment.
Overview
2
2
years of professional experience
Work History
Associate
Home Depot
ST.THOMAS
06.2021 - 11.2023
- Worked with team members to accomplish tasks and meet targets.
- Developed and maintained relationships with clients
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
- Greeted customers and asked questions to assess needs.
- Helped team receive, store and distribute materials.
- Transported items using forklifts and pallet jacks.
- Secured pallets using shrink wrap or straps to prevent damage during transportation.
- Maintained clean and organized work area, adhering to safety protocols at all times.
- Trained new employees on proper forklift operation techniques and safety guidelines.
Education
High School -
Saint Peter and Paul
Charlotte Amalie, U.S. Virgin IslandsSkills
- Problem solving
- Product Merchandising
- Attention to Detail
- Customer service
- Flexible Schedule
- Relationship building
- Time management
- Customer Interaction
- Decision making
- Decision-Making
- Customer Engagement
- Product knowledge
- Conflict resolution
- Forklift Operation
Languages
Advanced (C1), English
Timeline
Associate
Home Depot
06.2021 - 11.2023
High School -
Saint Peter and Paul