ANTHONY PETERSEN JR.
St. Thomas
Summary
Self motivated individual who is dedicated to learning, growing, and succeeding. Capable of providing excellent customer service and resolving all issues quickly and accurately. My work ethic, experience and skills make me a valuable asset.
Overview
12
12
years of professional experience
Work History
Line Service Technician
Signature
St. Thomas VI
09.2024 - Current
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
Maintenance Technician
Wendy’s
St.Thomas VI 00802
12.2022 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Aircraft Fueler
Standard Aviation
St. Thomas VI 00802
04.2024 - 09.2024
- Helped team coordinate smooth and safe aircraft movement.
- Kept equipment clean and functional with regular inspections and upkeep.
- Drove fuel trucks, hydrant carts and stationary carts to complete work.
- Fueled airline equipment according to exact work orders.
Receptionist Collector
Bureau Of Motor Vehicles
12.2022 - 03.2024
- Handle general secretarial duties such as answering phones, scheduling appointments, sending emails, faxing, and mailing
- Listen to customer complaints and resolve them
- Provide customer with appointment information updates and rescheduling
- Triage incoming calls and route them to departments based on customer needs
Branch Manger
Sherwin Williams
01.2018 - 12.2022
- Increased branch production rates by handling staff conflicts, evaluations, hiring/firing processes, and coaching employees on company protocol
- Met deadlines by proactively managing individual and team tasks and implementing processes
- Maintained friendly and professional customer interactions.
Porter
Red Cap
01.2017 - 01.2019
- Greeted passengers with professionalism and friendly, helpful service.
- Assisted passengers with their luggage throughout the airport terminal
Greeter
Department of Tourism
02.2013 - 09.2015
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained clean, organized environments for presentable front-of-house areas.
Customer Service Agent
Worldwide Flight Services
03.2013 - 05.2015
- Coordinated ground crew activities to complete objectives on schedule.
- Operated equipment while observing standard safety procedures.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
Education
Charlotte Amalie High School
St. ThomasAdult Continuing Education
St.ThomasSkills
- Customer service oriented
- Professional
- Hard-working
- Team-player
Timeline
Line Service Technician
Signature
09.2024 - Current
Aircraft Fueler
Standard Aviation
04.2024 - 09.2024
Maintenance Technician
Wendy’s
12.2022 - Current
Receptionist Collector
Bureau Of Motor Vehicles
12.2022 - 03.2024
Branch Manger
Sherwin Williams
01.2018 - 12.2022
Porter
Red Cap
01.2017 - 01.2019
Customer Service Agent
Worldwide Flight Services
03.2013 - 05.2015
Greeter
Department of Tourism
02.2013 - 09.2015
Charlotte Amalie High School
Adult Continuing Education