Asia Carraro
Trissino
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Waitress, Bartender
"Venti10, Il Locale"
10.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress, Bartender
Bistro And Restaurant “Cristallo Bottega E Bistrò”
03.2022 - 10.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Salesperson
Sports Shop “Decathlon"
11.2021 - 01.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Waitress, Bartender
Wine Shop And Bar “Venti10, Il Locale”
10.2019 - 10.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Answered customers' questions, recommended items, and recorded order information.
Waitress
Pizzeria "Dai Tosi"
03.2019 - 08.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Tourism Studies -
University of Ferrara
Ferrara07.2023
High School Diploma -
Istituto Marzotto-Luzzatti
Valdagno, Vicenza06.2020
Skills
- Good communication skills and willingness to learn
- Good interpersonal skills, including working with children
- Excellent customer relations skills from previous roles as a waitress and sales assistant
- Acquired language skills through participation in the London Music Weekend and English language certification course
- Participated in a songwriting and creative writing camp, showcasing creativity and initiative
- Member of ADMO (Associazione Donatori Midollo Osseo) and AVIS (Associazione Volontari Italiani del Sangue)
Languages
Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Spanish
Elementary (A2)
French
Elementary (A2)
Driving License
- AM, 01/27/2017
- B, 09/02/2020
Data Processing Consent
True
Personal Information
- Gender: F
- Date of Birth: 08/16/2001
- Nationality: Italian
Timeline
Waitress, Bartender
"Venti10, Il Locale"
10.2022 - Current
Waitress, Bartender
Bistro And Restaurant “Cristallo Bottega E Bistrò”
03.2022 - 10.2022
Salesperson
Sports Shop “Decathlon"
11.2021 - 01.2022
Waitress, Bartender
Wine Shop And Bar “Venti10, Il Locale”
10.2019 - 10.2021
Waitress
Pizzeria "Dai Tosi"
03.2019 - 08.2019
Bachelor of Tourism Studies -
University of Ferrara
High School Diploma -
Istituto Marzotto-Luzzatti
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