Avanel Aubain
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced with managing phlebotomy teams and maintaining high standards of patient care. Utilizes advanced venipuncture techniques and compliance knowledge to ensure efficient operations. Track record of fostering teamwork and achieving procedural excellence.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Work History
Food Runner/ Expo/ Host/Server
8 Years 9 Months- Delivered food orders promptly to tables, ensuring customer satisfaction and efficient service flow.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery during peak hours.
- Assisted servers in managing guest requests, enhancing overall dining experience through attentive support.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Monitored dining area for cleanliness, promptly addressing any issues to maintain a welcoming environment.
- Developed strong relationships with regular patrons, contributing to improved customer loyalty and repeat business.
Passenger Service Agent
4 Months- Delivered exceptional customer service to passengers, ensuring a smooth check-in and boarding process.
- Resolved passenger inquiries and complaints with professionalism, enhancing overall travel experience.
- Assisted in baggage handling operations, maintaining efficiency during peak travel periods.
- Collaborated with airline staff to coordinate flight schedules and gate assignments effectively.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
- Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
Server/Cashier/Bartender
6 Months- Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
- Efficiently processed food and beverage orders using a point-of-sale system, maintaining accuracy throughout shifts.
- Trained new staff on menu offerings and company protocols, fostering a cohesive team atmosphere.
- Managed cash handling procedures and balanced register at end of shifts, ensuring financial accuracy.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Receptionist
7 Months- Managed front desk operations, ensuring efficient check-in and appointment scheduling for students.
- Provided exceptional customer service, addressing student inquiries and directing them to appropriate resources.
- Coordinated communication between writing tutors and students, enhancing appointment efficiency and satisfaction.
- Streamlined office procedures, improving workflow efficiency within the Writing Center environment.
- Answered phone promptly and directed incoming calls to correct offices.