Ayanna Victorine

Work History

Premium Car Rental

02.2019 - Current

Monitored and maintained high level of on-time delivery reliability service and performance
Handled calls to address customer inquiries and concerns.
Increased customer satisfaction by resolving Mechanical issues.
Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
Documented findings and all actions taken.
Ordered parts necessary for vehicle repairs and new installations.
Inspected all vehicle systems to assess function and uncover defects.
Performed preventative maintenance on engines, transmissions, tires and other vehicle systems.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Transported Vehicles to customer locations in a timely manner.
Processed POS transaction, including cash and credit purshases or refunds.

Nature's Nook

02.2014 - 05.2018

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Assisted customers by answering questions and fulfilling requests.
Worked with managers to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Served needs of more than numerous customers in busy environment.
Checked prices for customers and processed items sold by scanning barcodes.

caribbean Paddle

10.2014 - 05.2017

Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Opened and closed store independently when needed and prepared nightly bank drop for manager.
Provided excellent customer service to cultivate loyalty and satisfaction.
Inspected merchandise for quality and arranged proper display location on floor.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Maintained clean sales floor and straightened and faced merchandise.
Performed stocking and informed management of low inventory quickly.
Skilled using cash register including processing sales discounts and refunds.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Worked closely with Owner to solve problems and handle customer concerns.