Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Virgin Islands Board of Education
Virgin Islands
02.2022 - Current
Coordinate office communications, ensuring timely dissemination of information among team members.
Manage scheduling and calendar organization for Board members and staff.
Assist in preparing reports.
Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Organize office events.
Maintain inventory of office supplies and placed orders.
Coordinate the maintenance of office space.
Address IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Provides general information regarding certification and financial aid.
Coordinate travel schedule for coworkers and board members.
Log correspondence
Perform other related work as required.
Customer Service Rep. / Dispatcher
Marco St. Croix, Inc
03.2019 - 02.2022
Post customer and vendor payments by recording cash, checks, and credit card transactions.
Maintain and update client database and records which includes customers and vendors.
Answer all calls within three rings using the correct salutations telephone etiquette and log all incoming requests for service or deliveries.
Dispatch all drivers to their specific sites.
Maintain a weekly petty cash usage.
Call customers and vendors for collections.
Send email invoices to vendors and customers for payment.
Prepare daily sales report for all transaction.
Dispatch 20+ water loads and 10+ bins daily.
Manage water usage on daily for delivery.
Prepare and mail out statements to all vendors and customers monthly.
Dispatcher
Business World
11.1996 - 10.2017
Prepare, Organize, Maintain, and scan documents for purchase and warranty registrations
Give excellent client service in person and on the phone
Inform workers of type and location of work to be performed and dispatch workers to job.
Maintain company invoices.
Education
Undergraduate Studies - undefined
University of New Orleans
08.1996
Diploma - undefined
Kimball High School
Royal Oak, Michigan
06.1994
Skills
Office Skills
ATT Office Communique phone system, Microsoft Office, Microsoft Outlook, QuickBooks, OMB Vision Office business machines (Fax, Copies, Scanner), Customer Service, Communication, Planning, Scheduling
Certification
Oakland Technical School
Virgin Islands EMS Institute
Community Service
Caribbean Community Theater, American Legion Post #102, Volunteer EMT
Administrative Assistant for Nursing Coordinator at Los Angeles County Fire Department Training DeptAdministrative Assistant for Nursing Coordinator at Los Angeles County Fire Department Training Dept