Brenda Jayne
St Thomas
Summary
Driven Sales Associate with a proven track record at Wilde Honda, enhancing client base and exceeding sales targets through exceptional customer service and teamwork. Skilled in problem-solving and leveraging an outgoing personality to boost customer satisfaction and loyalty. Demonstrated ability to manage time effectively, contributing to team success and business growth. Reliable and upbeat Sales Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work e
Overview
23
23
years of professional experience
Work History
Sales Associate
Kanes Furniture
05.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Wilde Honda
10.2001 - 09.2022
- Expanded client base through effective networking and promotional events, driving business growth.
- Continuously updated product knowledge through industry research and training sessions, ensuring accurate guidance for customers.
- Increased monthly sales targets by developing rapport with clients and showcasing vehicle features.
- Demonstrated in-depth knowledge of financing options to assist clients in obtaining appropriate loans.
- Collaborated with colleagues to create a positive work environment, enhancing team performance.
- Handled trade-ins professionally while maximizing dealership profit margins as well as meeting customer expectations.
Education
Academic -
Gloversville High School
Gloversville, NYSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Outgoing Personality
Additional Information
Restaurant Experience
The Vineyard- 11/1999-04/2004 (currently closed)
- Greeting customers. Providing detailed information on the menu and the specials.
- Serve food and appetizers to Patrons. Suggested complimentary wines to go with each course.
- Upsell appetizers and specialty bottles of wine
Rum Bay Restaurant- 05/2004-08/2018 Manager Brittany Ahler 401-258-8252
- Oversee the front of the house.
- Managing staff
- Ensuring excellent customer service
- Bartender and Server.
- Handling guest inquiries.
- Collaborating with the kitchen staff.
- Implementing company standards for a positive dining experience.
- Managing nightly cash out for staff.
Timeline
Sales Associate
Kanes Furniture
05.2023 - 09.2024
Sales Associate
Wilde Honda
10.2001 - 09.2022
Academic -
Gloversville High School
Similar Profiles
Kelly HeckKelly Heck
Furniture Sales Representative at Kanes FurnitureFurniture Sales Representative at Kanes Furniture
Flor QuispeFlor Quispe
Operations Manager at Kanes FurnitureOperations Manager at Kanes Furniture
Patrick HelmuthPatrick Helmuth
Sales Associate at Family FurnitureSales Associate at Family Furniture