Donna Jack
Christiansted,VI
Summary
Hardworking and passionate job seeker with strong customer service skills . Ready to help team achieve VIPA goals. To seek and maintain full-time position that utilizing interpersonal skills and problem-solving skills. Reliable and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Dock Master
VIPA
2020.01 - Current
- See that all regulations pertaining to the Virgin Islands Port Authority wharves, docks, bulkheads, and Marine Terminals are complied with.
- To assign berths to vessels To obtain all information form a vessel as outline on the “Bill Information Form.
- Responsible for constant surveillance of the facility to which he has been assigned.
- Is required to make an immediate oral or written report of all damages to facilities and all activities that are detrimental to the operation of the facility.
- To deliver bills and information to vessels without agents.
- To collect fees from vessels without agents.
- Supervises the work of the Dock caretaker or Dock Attendant.
Airport Security Monitor
VIPA
2001.03 - 2020.01
- Operate and observe Access Control System and Fire Alarm System.
- Police dispatching.
- Answering telephones.
- Issue and deactivate VIPA Ids.
- Responsible for log book entries.
- Assist in training Airport Security Monitors.
- Responsible for alerting appropriate supervisor in emergency situations.
Parking Lot Attendant
VIPA
1999.05 - 2001.03
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Responsible for collecting parking lot revenue.
- Directed patrons to designated parking spaces.
Service Desk Clerk
Plaza Extra East
1997.09 - 1999.01
- Responsible for training new cashiers
- Counting and balancing daily revenues collected
- Approving checks
- Customer returns
- Answering telephone
Education
Associate of Science - Business Administration And Travel & Tourism
Bauder College
Ft. Lauderdale, FloridaSkills
- Teamwork
- Customer Service
- Adaptability
- Active Listening
- Flexibility
- Hardworking
- Empathy
- Management
Timeline
Dock Master
VIPA
2020.01 - Current
Airport Security Monitor
VIPA
2001.03 - 2020.01
Parking Lot Attendant
VIPA
1999.05 - 2001.03
Service Desk Clerk
Plaza Extra East
1997.09 - 1999.01
Associate of Science - Business Administration And Travel & Tourism
Bauder College
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