Experienced Alarm technician with over 29 years of experience in security and burglar alarms. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated individual with professional skills in meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the business objectives.
Overview
29
29
years of professional experience
Work History
Senior Security-Alarm Technician
Alarmco
St. Croix, Virgin Islands
06.1993 - 06.2022
Installed security alarms and video surveillance systems.
Installed fire alarms and various security devices.
Tested all newly installed fire alarms.
Electrical Gate installation and repairs.
Electrical installations of lighting and smoke detectors.
Installed, tested and serviced alarm and associated systems for commercial and residential customers.
Responded to maintenance calls and troubleshot devices.
Demonstrated features and functionality of alarm systems to customers.
Educated customers on proper ways to use security systems after completing tests and repairs.
Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Communicated effectively with customers, answering questions and concerns regarding security systems.
Read and understood product manuals and blueprints.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Resolved problems, improved operations and provided exceptional service.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
High School Diploma -
Central High School
St. Croix, VIrgin Islands
Skills
Security and burglar alarms
Installation and repairs
Equipment testing
Electronic gate installation, trouble-shooting and repairs
Maglocks / Card key systems
Intercom system
Landline Phone installation and repairs
Surveillance security systems
Fire alarm systems
Residential and commerical electrical wiring and installation