Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
LANGUAGES
Personal Information
Education and Training
References

FABYANA BASTIEN

St. Thomas,Virgin Islands

Summary

Experienced management professional with over 7 years of expertise in Property management, Case management, Retail operations. Proven ability to lead teams, optimize processes, and drive operational efficiency. Strong background in tenant relations, customer service, and compliance enforcement. Recognized for strategic decision-making, leadership, and client-focused problem-solving.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

CASE MANAGER

CATHOLIC CHARITIES OF THE VIRGIN ISLANDS
St. Thomas, Virgin Islands
08.2023 - 06.2025
  • Facilitated client assessments to identify needs and develop personalized service plans.
  • Coordinated resources and services to support clients in achieving self-sufficiency goals.
  • Monitored progress of clients, adjusting plans to ensure effectiveness and compliance with regulations.
  • Collaborated with community organizations to enhance service delivery and resource availability for clients.
  • Implemented data tracking systems to enhance reporting accuracy and program evaluation processes.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

GENERAL MANAGER

CLAIRES
St. Thomas, Virgin Islands
06.2022 - 08.2023
  • Led operational strategy to enhance store performance and customer satisfaction.
  • Managed inventory control processes to optimize stock levels and reduce waste.
  • Directed training programs for staff to improve service delivery and team cohesion.
  • Analyzed sales data to inform strategic decisions and improve overall profitability.
  • Oversaw compliance with company policies and procedures, ensuring operational efficiency.
  • Implemented operational strategies and effectively built customer and employee loyalty.

PROPERTY MANAGER

VIRGIN ISLANDS HOUSING AUTHORITY
ST THOMAS, VI
02.2020 - 06.2022
  • Managed daily operations of residential properties, ensuring tenant satisfaction and compliance with regulations.
  • Coordinated maintenance schedules, optimizing response times and minimizing disruption for residents.
  • Developed property marketing strategies, enhancing visibility and attracting prospective tenants.
  • Trained new staff on property management software, promoting efficient use of tools for daily operations.
  • Conducted regular property inspections, identifying maintenance needs and facilitating proactive resolutions.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Collaborated with vendors to negotiate contracts, optimizing service agreements and reducing costs.

CLERICAL ASSISTANT

CATHOLIC CHARITIES
ST THOMAS, VIRGIN ISLANDS
06.2016 - 01.2020
  • Managed daily clerical tasks to support operational efficiency and maintain workflow consistency.
  • Organized and maintained filing systems to ensure accurate record-keeping and easy retrieval of documents.
  • Coordinated scheduling and appointments for staff, optimizing time management within the organization.
  • Assisted in data entry and processing, enhancing theaccuracy of information for internal reporting.
  • Developed streamlined processes for document handling, improving turnaround times for administrative tasks.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Produced high-quality documents, presentations, and spreadsheets using Microsoft Office Suite applications.
  • Collaborated with other clerical staff on special projects, improving overall office performance.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University, New Hampshire
05.2029

High School Diploma - undefined

Wesley High School, Roseau, Dominica W.I
07.2012

High School Diploma - undefined

CXC Associate Degree, Roseau, Dominica W.I
06.2012

Skills

  • Client advocacy
  • Care plan development
  • Record management
  • Tenant relations
  • Financial oversight
  • Team leadership
  • Effective communication
  • Problem solving
  • Time management
  • Conflict resolution
  • Staff management
  • Stress management
  • Critical thinking
  • Documentation and reporting
  • Verbal and written communication
  • HMS-Tenant / Accounting Management
  • MS Office
  • Records management
  • Navaline
  • Executime Time & Attendance
  • Problem-solving
  • Decision-making

Certification

  • Diploma in Human Resources Management
  • Diploma in Business Administration
  • Certificate in Basic Property Management
  • LIHTC

Timeline

CASE MANAGER - CATHOLIC CHARITIES OF THE VIRGIN ISLANDS
08.2023 - 06.2025
GENERAL MANAGER - CLAIRES
06.2022 - 08.2023
PROPERTY MANAGER - VIRGIN ISLANDS HOUSING AUTHORITY
02.2020 - 06.2022
CLERICAL ASSISTANT - CATHOLIC CHARITIES
06.2016 - 01.2020
Wesley High School - High School Diploma,
CXC Associate Degree - High School Diploma,
Southern New Hampshire University - Bachelor of Science, Business Administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

LANGUAGES

English: First Language
French: B1
Intermediate (B1)

Personal Information

Education and Training

other,other

References

  • Felipe, Ayala, 340-513-8604
  • Zayquawn, Pike, 340-344-0448
  • Viline, Gabriel, 340-642-8270

Similar Profiles

CREATE PROFILE
FABYANA BASTIEN