Gesil B. Ramos
Summary
Transformation Public Health Management Executive with over 19 years of experience in logistics, public health advisory, budgetary management, and successful acquiring local and federal grants exceeding 20 million plus dollars. Proven track record in strategic planning, creative collaboration, relationship cultivation, integrated marketing, and mentoring. An established leader with a history of championing innovative strategies, flawless execution, and team building for long-term, mutually beneficial partnerships.
Experienced with mental health interventions and team leadership, guiding staff to deliver high-quality care. Utilizes evidence-based practices to support patient recovery and well-being. Knowledge of crisis intervention techniques and staff development, contributing to supportive and effective care environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Mental Health
Virgin Islands Department of Health
03.2024 - Current
- Supervised mental health team, ensuring compliance with clinical protocols and best practices.
- Developed and implemented treatment plans tailored to individual client needs and progress.
- Conducted regular performance evaluations, providing constructive feedback to enhance team effectiveness.
- Facilitated training sessions on therapeutic techniques and crisis intervention strategies for staff development.
- Collaborated with interdisciplinary teams to coordinate comprehensive care for clients.
- Analyzed program outcomes, identifying areas for improvement and implementing evidence-based practices.
- Managed scheduling and resource allocation to optimize service delivery within the department.
- Advocated for client rights and access to services, fostering a supportive environment for recovery.
- Led group therapy sessions that encouraged open dialogue among participants while promoting self-awareness and personal growth through guided discussions.
- Evaluated program effectiveness using key performance indicators, identifying areas for improvement and implementing necessary changes.
- Increased patient engagement in their own treatment planning process through active listening techniques and empathetic communication skills.
- Implemented new approaches to treatment based on current research findings, keeping the facility''s practices up-to-date with industry trends.
- Optimized resource allocation by utilizing data-driven decision-making techniques to prioritize tasks and delegate responsibilities effectively.
- Improved patient satisfaction by conducting regular assessments of care quality and addressing concerns promptly.
- Maintained compliance with industry regulations through diligent monitoring of policies and procedures within the facility.
- Coordinated outreach efforts within the community to raise awareness about available mental health services provided by the organization.
- Conducted thorough evaluations of staff performance, providing constructive feedback aimed at professional growth opportunities.
- Effectively managed budgetary constraints, allocating resources efficiently to maintain high-quality care standards without compromising financial stability.
- Ensured confidentiality of patient information by enforcing strict adherence to HIPAA regulations and maintaining secure storage of records.
- Promoted a culture of continuous learning by organizing workshops, seminars, and trainings for staff development purposes.
- Developed strong relationships with community partners, enhancing referral networks and increasing access to mental health resources for patients.
- Facilitated team meetings to discuss case management strategies, ensuring continuity of care for patients across various services.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Supported continuity of care after discharge with individualized discharge plans.
Director of Primary Care Office
Virgin Islands Department of Health
05.2023 - 03.2024
- Conducted Health Professional Shortage Area (HPSA) and Medically Underserved Area (MUA) reports for federal participation.
- Coordinated the National Health Service Corps (NHSC) program and Conrad 30 J-1 Visa Waiver program.
- Collaborated on safety net providers' network efforts, CHC growth, and policy development.
- Oversaw budget allocation and resource management for effective departmental operations.
- Developed policies and procedures to ensure compliance with health regulations and standards.
- Fostered partnerships with local organizations to promote health education and outreach initiatives.
- Analyzed public health data to identify trends and inform decision-making processes.
Acting Assistant Director of Mental Health
Virgin Islands Department of Health
03.2022 - 05.2023
- Managed department program and multiple grants and ensured evidence-based program success.
- Led daily activities, assessed mental health services, and coordinated integrated services.
- Developed policies, budgets, and strategic plans for grants and program compliance.
- Analyzed departmental processes, identifying areas for improvement and streamlining workflows.
- Collaborated with senior management to define organizational goals and align resources accordingly.
- Managed budgeting processes, optimizing resource allocation to support strategic initiatives effectively.
- Led planning and execution of major corporate events, ensuring they were delivered on time and within budget.
- Developed detailed plans based on broad guidance and direction.
- Defined clear targets and objectives and communicated to other team members.
Territorial Program Manager, Behavioral Health Services
Virgin Islands Department of Health
11.2018 - 05.2022
- Managed grants, conducted research, oversaw program implementation, and supervised staff.
- Coordinated health agencies, ensured policy compliance, and developed strategic plans.
- Streamlined program processes, enhancing operational efficiency and reducing delivery timelines.
- Conducted risk assessments and established mitigation strategies to minimize project disruptions.
- Analyzed program performance data to identify trends and inform decision-making processes.
- Managed vendor relationships, negotiating contracts to optimize resources and service delivery.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
Registered Behavioral Therapist (Part-Time)
ISLAND THERAPY SOLUTIONS
11.2016 - 01.2019
- Provided behavioral therapy services in various settings, implemented therapy programs, and observed patient behaviors.
- Collaborated with healthcare professionals and facilitated lifestyle change for patients.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Utilized data-driven approaches to monitor behavior trends and inform treatment adjustments.
- Developed strong rapport with clients and families, fostering trust and open communication for optimal therapy outcomes.
- Performed ongoing data collection and analysis to measure the effectiveness of implemented interventions, making necessary adjustments as needed.
- Continuously educated family members about the principles of ABA therapy, empowering them to support their loved ones'' progress at home.
- Utilized visual aids and other tools to increase clients'' understanding of therapy objectives and reinforce positive behaviors.
- Maintained accurate records of clients'' progress, ensuring timely updates to their treatment plans and reporting to supervisory staff.
Education
Ph.D. - General Psychology
Capella University
11-2025
Master of Arts - Education Counseling
University of Virgin Islands
St. Croix, VI01.2016
Master of Science - Psychology
Kaplan University
Miami, FL10-2021
Bachelor of Science - Psychology with Behavior Analysis Concentration
Kaplan University
Miami, FL01.2011
Skills
- ERP Systems
- Human Resources Management
- POS Software
- Excel
- ADP Payroll
- Data Entry
- Record Management
- Webinars
- Microsoft Office
- MAC System
- Social Media Management
- Event/Entertainment Management
- Grant Management Certification
- Therapeutic techniques
- Crisis intervention
- Problem-solving
Certification
- CPI Nonviolent Crisis Intervention (NCI) Instructor Certification, Completed 2021
- Grant Management Certification, UVI Cell, St. Croix, VI, Completed 2021
- Suicide Prevention and Awareness Certification, Completed 2020
- Lean Six Sigma Yellow Belt Certification, St. Croix, VI, Completed 2019
- American Correctional Association – Behavioral and Mental Health Training, 2019
- Certification in Project Management, University of the Virgin Islands, UVI Cell, St. Croix, VI, 2016
Language Fluency & Cultural Experience
Fluent in English, experienced in working with culturally diverse populations across the US Virgin Islands.
Timeline
Director of Mental Health
Virgin Islands Department of Health
03.2024 - Current
Director of Primary Care Office
Virgin Islands Department of Health
05.2023 - 03.2024
Acting Assistant Director of Mental Health
Virgin Islands Department of Health
03.2022 - 05.2023
Territorial Program Manager, Behavioral Health Services
Virgin Islands Department of Health
11.2018 - 05.2022
Registered Behavioral Therapist (Part-Time)
ISLAND THERAPY SOLUTIONS
11.2016 - 01.2019
Master of Arts - Education Counseling
University of Virgin Islands
Bachelor of Science - Psychology with Behavior Analysis Concentration
Kaplan University
Ph.D. - General Psychology
Capella University
Master of Science - Psychology
Kaplan University
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