Overview
Work History
Education
Skills
Timeline
Generic

Glenisha Shillingford

St. Thomas,VI

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Antilles School
St. Thomas, VI
06.2024 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Administrative/Design Assistant

A3 Studio
St.Thomas, VI
09.2023 - Current
  • Organize and maintains filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Attends client meetings to discuss project objectives and deliverables.
  • Handles confidential documents in an organized fashion according to established protocol.
  • Provides feedback on designs created by other members of the design team.
  • Researches, follows up, and maintains current customer accounts.

Human Resources Specialist

Comcast
Philadelphia, PA
12.2021 - 05.2023
  • Collaborates with HRBP to develop and execute human resources strategies, enabling business objectives.
  • Supports areas including but not limited to: Payroll Related Processes and Policies, HR Business Processes and Policies, Compensation, Recruitment, Human Capital Management, Security, Reporting, Leave of Absence, Learning, etc.
  • Collaborates with internal and external teams on escalated and/or complex matters, including but not limited to: HR Service Delivery, Centers of Excellence, and local Business Partners.

Behavioral Health Technician

Assessment and Treatment Alternatives
Philadelphia, ATA
12.2020 - 09.2021
  • Assisted with execution of client activities, support groups and field trips
  • Documented behavioral incidents thoroughly to keep accurate records
  • Counseled patients discussed substance use and worked closely with individuals to identify positive and healthy life choices
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.

Lead Customer Service Specialist

Best Buy
King of Prussia, PA
07.2016 - 03.2020
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge
  • Trained new employees in procedures and policies in order to maximize team performance
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

High School Diploma -

Antilles School
St. Thomas
06.2014

Skills

  • Policy Interpretation
  • Employee Relations
  • Human Resources Management Systems
  • Compensation and Payroll

Timeline

Administrative Assistant

Antilles School
06.2024 - Current

Administrative/Design Assistant

A3 Studio
09.2023 - Current

Human Resources Specialist

Comcast
12.2021 - 05.2023

Behavioral Health Technician

Assessment and Treatment Alternatives
12.2020 - 09.2021

Lead Customer Service Specialist

Best Buy
07.2016 - 03.2020

High School Diploma -

Antilles School

Similar Profiles

CREATE PROFILE
Glenisha Shillingford