jacques augustin
Summary
Dynamic and results-driven professional with experience at Amazon and Hook Restaurant. Proven track record in customer service and teamwork, enhancing customer satisfaction and loyalty. Skilled in cash handling and food preparation, consistently delivering high-quality results while fostering a collaborative environment. Eager to leverage problem-solving abilities to contribute to team success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Amazon
08.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Line Cook
Hook Restqurant
12.2010 - 06.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Education
Associate of Arts - English-as-a-Second-Language Education
Polytech
Dover Delaware 1990108-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Listening skills
- Problem-solving skills
- Excellent people skills
Certification
I
Languages
French
Timeline
Sales Associate
Amazon
08.2022 - 09.2023
Line Cook
Hook Restqurant
12.2010 - 06.2022
Associate of Arts - English-as-a-Second-Language Education
Polytech
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