JANUBIA SWEENEY
Frederiksted,VI
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
UVI Reseacrch and technology park
05.2022 - Current
- Manage incoming and outgoing mail, filing and meeting coordination.
- Responds to inquiries via email, telephone and social media platforms.
- Maintain appointment and event calendars for executives and department heads.
- Assist with basic accounting functions by reconciling company credit card, petty cash and expense reports.
- Assist with special projects supporting sales and marketing campaigns.
- Keet office equipment functional and supplies well-stocked to promote efficient operations.
- Organize files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Dental Assistant
VI Oral Surgery
04.2021 - 08.2021
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Educated patients on treatment procedures and post-procedure home care.
Receptionist
King Christian hotel
03.2019 - 02.2021
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Facilitated successful front desk operations for high-volume hotel.
Passenger Service Agent
Worldwide flight services
03.2018 - 03.2019
- Greeted passengers and provided boarding instructions.
- Collected baggage charges and accepted baggage for check-in.
- Managed gate, ramp and cabin services for each flight.
- Utilized PA system to announce departures and changes to landings.
- Boarded passengers, closed aircraft doors and pulled jet bridge to prepare for departure.
- Lifted or moved passenger luggage onto baggage belts and created bag labels to facilitate proper delivery.
Cashier
Kmart
12.2017 - 02.2019
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
ST. Croix Educational Complex
Kingshill , Vi06.2017
Skills
- Data Entry
- Meeting planning
- Document Control
- Appointment Scheduling
- Scheduling
- Office Administration
- Expense Reporting
- Check processing
- Clerical Support
- Microsoft Word
- Multitasking and prioritization
- Meticulous attention to detail
- Microsoft Excel
- Computer Skills
- Customer Relations
Timeline
Administrative Assistant
UVI Reseacrch and technology park
05.2022 - Current
Dental Assistant
VI Oral Surgery
04.2021 - 08.2021
Receptionist
King Christian hotel
03.2019 - 02.2021
Passenger Service Agent
Worldwide flight services
03.2018 - 03.2019
Cashier
Kmart
12.2017 - 02.2019
High School Diploma -
ST. Croix Educational Complex
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