Jessica Joseph
P.O. Box 306342
Summary
Meticulous and solutions-driven professional with experience in assisting in the delivery of innovative solutions to sales problems to maintain existing customer relationships, as well as ideas for working with prospective customers. Possessing superior customer communication skills between business and technical teams to meet workforce development needs. Exhibit solid ability to identify primary success factors and execute strategic decisions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Tax Registration Teller
Bereau Of Internal Revenue
06.2022 - Current
- Performs cashiering function, accepts payments and provides receipts to taxpayers.
- Ensures strict security is maintained over all payments and numbered receipts.
- Provides taxpayer assistance at the counter window.
- Sorts and counts incoming documents and remittances according to required categories within a prescribed deadline.
- Compiles and prepares daily reports on revenues received at the window.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Tax Registration Deposit Clerk
Bereau Of Internal Revenue
04.2021 - 06.2022
- Sorts and counts incoming documents and remittances according to required categories within a prescribed deadline.
- Sorts returns by tax classification.
- Ascertains the validity of payments and supporting documents.
- Prepares daily balance sheet and deposits for the bank.
- Prepares document and remittance registers.
- Codes and scans returns and payments.
- Compiles and prepares daily reports on revenues received at the window.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
COVID Team Assistant
Red Hook Family Practice
12.2020 - 04.2021
- Greet patients at the door
- Screened each patient outside for COVID symptoms and took vitals.
- Scheduled and checked patients in for appointments.
- Answered the phone in a timely manner and transferred to designated persons.
- Corresponded with the providers about patient's inquiries using amazing charts.
- Created and merged patients charts and demographics using jotform and amazing charts.
- Drew patients blood, did COVID antibody testing, and urinalysis reports.
Phlebotomy Technician Extern
Schneider Regional Medical Center
07.2020 - 09.2020
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Organized daily work based on collection priority.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Sales Associate
CROCS
03.2018 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
Cashier/Softline Merchandiser
Kmart
10.2012 - 09.2017
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Requested official identification for restricted purchases and verified details, consistently meeting strict legal standards of underage sales.
Education
Ashworth College
Certificate Of Completion - Phlebotomy Technician
Raphael O. Wheatley Skill Center
St. Thomas, VI06.2020
University of The Virgin Islands
St. Thomas, VISkills
- Proficient with cash register operations
- Excellent written and oral communication
- Time Management
- Strong ability to work under pressure
- Detail-Oriented
- Appointment Scheduling
- Manage multiple projects effectively
Certification
- Certified Phlebotomy Technician (CPT)
- Certificate of Completion in Basic HIPPA Privacy and Security
Timeline
Tax Registration Teller
Bereau Of Internal Revenue
06.2022 - Current
Tax Registration Deposit Clerk
Bereau Of Internal Revenue
04.2021 - 06.2022
COVID Team Assistant
Red Hook Family Practice
12.2020 - 04.2021
Phlebotomy Technician Extern
Schneider Regional Medical Center
07.2020 - 09.2020
Sales Associate
CROCS
03.2018 - 07.2018
Cashier/Softline Merchandiser
Kmart
10.2012 - 09.2017
Ashworth College
Certificate Of Completion - Phlebotomy Technician
Raphael O. Wheatley Skill Center
University of The Virgin Islands
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