Jezmon Walker
Harvey,LA
Summary
Accomplished Project Lead with a strong history at Stronghold Contracting Groups, specializing in project development and client communications. Demonstrated expertise in risk management and quality control, consistently exceeding project goals while enhancing team efficiency through Agile methodologies. Proven ability to coordinate cross-functional teams and drive successful project completions, showcasing exceptional report writing and problem-solving skills. Committed to fostering collaborative environments that support continuous improvement and innovation.
Overview
15
15
years of professional experience
Work History
Project Lead
Stronghold Contracting Groups
03.2022 - Current
- Facilitated communication among cross-functional teams in order to achieve deliverables on time.
- Outlined work plans, assessed resources and determined timelines for projects.
- Assembled project teams and assigned individual responsibilities to facilitate on-time completion of planned tasks.
- Implemented Agile methodologies to improve team efficiency and project adaptability.
- Submitted budget estimates, progress reports and cost tracking reports.
- Analyzed customer requirements in order to develop solutions that meet their needs.
- Set forth contingency plans and monitored progress and risks of various projects.
- Performed risk assessments, identified risks, developed mitigation strategies, and monitored risk status on a regular basis.
Installation Technician
Connect One
06.2017 - 03.2022
- Conducted detailed site surveys to determine optimal placement of equipment and necessary materials.
- Conducted regular maintenance on installed equipment to maximize uptime and prevent downtime.
- Assisted with the development of new technologies related to fiber optics.
- Resolved complex problems associated with diverse telecom systems.
- Prepared detailed reports on completed projects for management review.
- Organized and coordinated resources required for successful completion of jobs.
- Maintained documentation of all network changes and repairs.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
- Installed outside plant fiber optics in manhole and telco boxes.
- Troubleshot and repaired fiber optic systems.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Quality Assurance Analyst
Trulink communitcations
02.2010 - 04.2019
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Utilized client satisfaction surveys to improve service quality.
- Used quality monitoring system to compile and track individual and team performance.
- Analyzed existing application functionality against customer requirements ensuring compliance.
- Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
- Established quality metrics and benchmarks to measure and report on product quality and testing progress.
- Completed non-destructive tests and conducted continuous inspections.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
Education
High School Diploma -
McDonough 35 Sr High
New Orleans05-2007
Skills
- Project development
- Client communications
- Risk management skills
- Worksite safety
- Project coordination
- Quality control
- Report writing
- Root-cause analysis
- Project scheduling
References
References available upon request.
Timeline
Project Lead
Stronghold Contracting Groups
03.2022 - Current
Installation Technician
Connect One
06.2017 - 03.2022
Quality Assurance Analyst
Trulink communitcations
02.2010 - 04.2019
High School Diploma -
McDonough 35 Sr High