Kanmanee Campbell
St Thomas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and dedicated Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Superior work ethic and strong multitasking skills.
Overview
10
10
years of professional experience
Work History
Hotel General Manager
Kitlada Hotel
01.2014 - 02.2024
- Improved overall guest satisfaction by implementing well-coordinated staff training programs and exceptional customer service initiatives.
- Increased hotel occupancy rates through effective marketing strategies, partnerships with local businesses, and revenue management techniques.
- Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
- Streamlined front office procedures to enhance efficiency and improve check-in/check-out experiences for guests.
- Enhanced food and beverage offerings by collaborating with culinary teams on menu development, presentation standards, and pricing strategies.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Education
No Degree - Marketing
University of Bangkok
Bangkok06.1994
Skills
- Operations Management
- Guest accommodations
- Strategic planning and analysis
- Office and staff streamlining
- Marketing
- Marketing expertise
- Training and mentoring
- Laundry Operations Management
Timeline
Hotel General Manager
Kitlada Hotel
01.2014 - 02.2024
No Degree - Marketing
University of Bangkok
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