Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keith Brown

Boat Captain - Property Manager - Hotel Manager
Saint Thomas,USVI

Summary

  • Extensive experience in the hospitality field to include boats, yachts, hotels and villas. Managed all aspects including maintenance, renovation, guest services, marketing, and management.
  • A safe and competent vessel Captain proficient with many types of boats and yachts.
  • Familiar with local Caribbean waters.

Overview

1
1
Certification
4
4
years of post-secondary education
22
22
years of professional experience

Work History

Resident Manager

Bolongo Bay Beach Resort
Saint Thomas, USVI
11.2016 - 07.2021
  • My main function was to greet guests upon arrival. I then guided them while they discovered the hotel property.
  • I handled all guest complaints,solved problems related to guests, hotel, and the 53' catamaran.
  • I oversaw the operation of the hotel, marine department, and activities/beach department. I was the hiring manager for these three areas of the resort.
  • I also assured compliance all US Coast Guard regulations. During yearly dry dock haul out, I was responsible for budgets, repair and improvement of the vessel, supervising yard and employee workers.
  • As resident manager, living on the hotel property, I was on call 24/7 for all emergencies, guest problems, plumbing/AC issues, and generator readiness.

First Mate - Relief Captain

M/V Anne - Marie
Fort Lauderdale, Fl
07.2016 - 07.2021

I joined the Captain and Crew of M/V Anne Marie in the summer of 2016 on the island of Saint Maarten.

I was relief captain, 1st mate interior mate, and operated the 39 foot Sea Hunter tender. We traveled the Caribbean, French and Dutch Antilles, Puerto Rico, and the BVI.

I served the private owners and their guests, ensuring all their needs were met while maintaining the vessel in concourse condition inside and out.

Owner - Spa

HMK Group
Asia, Asia
08.2012 - 08.2015
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • I opened the spa along with co-owners/silent partners and too the business from new to over 1,000 customers per month
  • I handled advertising, hiring, design and construction of the four story 20 room facility.

Captain

Chugach
Kwajalein, Marshall Islands
03.2003 - 03.2012
  • I worked on the island of Kwajalein in the atoll of the Marshall Islandsas a marine Captain operating various vessels a a contractor to the US Army.
  • I operated various vessels including small 27 foot Boston Whalers, 65 foot landing craft, and finally a 150 passenger, 80 foot, four engine 2,400 hp, Hamilton Jet drive catamaran ferry.
  • The USCG and US ARMY both oversaw the vessels, captains and crews, and required all to be safe, maintained and to high standards.

Education

Bachelor of Arts - Radio TV Film

Cal State Northridge
Northridge CA
09.1978 - 09.1980

Associate of Arts - Administration of Law

Ventura Jr. College
Ventura CA
09.1976 - 09.1978

Skills

    Customer service-focused

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Certification

Private Pilot

Timeline

Resident Manager

Bolongo Bay Beach Resort
11.2016 - 07.2021

First Mate - Relief Captain

M/V Anne - Marie
07.2016 - 07.2021

Owner - Spa

HMK Group
08.2012 - 08.2015

Captain

Chugach
03.2003 - 03.2012

Bachelor of Arts - Radio TV Film

Cal State Northridge
09.1978 - 09.1980

Associate of Arts - Administration of Law

Ventura Jr. College
09.1976 - 09.1978

Private Pilot

Keith BrownBoat Captain - Property Manager - Hotel Manager