Khalil Al-Arefi
St. Thomas
Summary
Forward thinking leader with exceptional skills in corporate development, customer acquisition / retention, and developing operational procedures that maximize ROI potentials and promote organizational efficiency.
Overview
12
12
years of professional experience
Work History
Managing Director
Seltek Leads, LLC
St Thomas
12.2021 - Current
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed business with focus on processes, branding, and negotiating mutually beneficial relationships with vendors and service providers.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Documented processes and drafted SOPs.
- Generated and developed leads, using networking and fostering existing relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Chief Operating Officer
Dar’Ro Holdings LLC
St. Thomas
03.2019 - 01.2023
- Led transition of five subsidiary ventures from concept to full-scale operations within six months through aggressive business development initiatives
- Constantly identified opportunities for business growth in sectors that aligned with Company’s vision
- Negotiated exclusive regional distribution agreements with national suppliers
- Leveraged extensive logistics experience to drive down key operational expenses by 20-30% across company's subsidiaries.
- Directed technological improvements companywide.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
General Manager
West Bay Supermarket
St. Thomas
04.2018 - 03.2019
- Planned budgets and authorized payments to vendors
- Managed staff of 30+ employees and 5 Department Managers
- Completed comprehensive profit and loss performance reports
- Oversaw monitoring and management of all labor and other controllable expenditures within budget
- Developed store redesign and merchandising standards.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed budget implementations, employee evaluations and contract details.
Senior Account Executive
Crowley Maritime
St. Thomas
01.2016 - 04.2018
- Managed business accounts across the Virgin Islands
- Directed contract negotiations with business executives to secure business, meeting profitability goals
- Met with new customers to share product and service information, listen to needs and uncovered new business opportunities.
- Actively communicated status of sales opportunities and client activity to management
- Drafted and presented logistic solution proposals, often over $500,000 in potential revenue
- Managed opportunities in long selling cycles while driving short-term revenue growth
Commercial Account Manager
Innovative Communications
St. Thomas
04.2014 - 12.2015
- Served as liaison for clients and intricate cross-functional departments within organization
- Responsible for selling telecommunications and data products such as Metro Ethernet, MPLS, Voice T1's, SIP
- Trunking, Colocation services, Cable TV, and End User Protection products to business customers
- Responsible for all communications, conflict resolutions and compliance on client deliverables
- Developed strategic account planning strategies during critical network upgrades
- Prepared customer presentations and demonstrations of products to solicit new business.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
B2C Sales, Event Marketing Associate
Innovative Communications
St. Thomas
06.2012 - 04.2014
- Met and exceeded wireless telephone and residential Internet sale quotas
- Maximized sales and profitability by focusing on key business initiatives, store merchandising, marketing execution, inventory management, and loss prevention
- Led many grassroots marketing campaigns through company sponsored community events
- Maintained customer confidence by making in-store experience interactive, engaging and reassuring
- Handled over 25 sales calls per day while addressing customer inquiries and concerns
Education
Bachelors of Science - Business, Entertainment
Full Sail University
Winter Park, FL 2007 - 2009
Skills
Multi site Operational Management
undefinedTimeline
Managing Director
Seltek Leads, LLC
12.2021 - Current
Chief Operating Officer
Dar’Ro Holdings LLC
03.2019 - 01.2023
General Manager
West Bay Supermarket
04.2018 - 03.2019
Senior Account Executive
Crowley Maritime
01.2016 - 04.2018
Commercial Account Manager
Innovative Communications
04.2014 - 12.2015
B2C Sales, Event Marketing Associate
Innovative Communications
06.2012 - 04.2014
Bachelors of Science - Business, Entertainment
Full Sail University
2007 - 2009
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