Khalil Al-Arefi
St. Thomas
Summary
Forward thinking leader with exceptional skills in corporate development, customer acquisition / retention, and developing operational procedures that maximize ROI potentials and promote organizational efficiency.
Overview
12
12
years of professional experience
Work History
Managing Director
Seltek Leads, LLC
St Thomas
12.2021 - Current
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed business with focus on processes, branding, and negotiating mutually beneficial relationships with vendors and service providers.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Documented processes and drafted SOPs.
- Generated and developed leads, using networking and fostering existing relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Chief Operating Officer
Dar’Ro Holdings LLC
St. Thomas
03.2019 - 01.2023
- Led transition of five subsidiary ventures from concept to full-scale operations within six months through aggressive business development initiatives
- Constantly identified opportunities for business growth in sectors that aligned with Company’s vision
- Negotiated exclusive regional distribution agreements with national suppliers
- Leveraged extensive logistics experience to drive down key operational expenses by 20-30% across company's subsidiaries.
- Directed technological improvements companywide.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
General Manager
West Bay Supermarket
St. Thomas
04.2018 - 03.2019
- Planned budgets and authorized payments to vendors
- Managed staff of 30+ employees and 5 Department Managers
- Completed comprehensive profit and loss performance reports
- Oversaw monitoring and management of all labor and other controllable expenditures within budget
- Developed store redesign and merchandising standards.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed budget implementations, employee evaluations and contract details.
Senior Account Executive
Crowley Maritime
St. Thomas
01.2016 - 04.2018
- Managed business accounts across the Virgin Islands
- Directed contract negotiations with business executives to secure business, meeting profitability goals
- Met with new customers to share product and service information, listen to needs and uncovered new business opportunities.
- Actively communicated status of sales opportunities and client activity to management
- Drafted and presented logistic solution proposals, often over $500,000 in potential revenue
- Managed opportunities in long selling cycles while driving short-term revenue growth
Commercial Account Manager
Innovative Communications
St. Thomas
04.2014 - 12.2015
- Served as liaison for clients and intricate cross-functional departments within organization
- Responsible for selling telecommunications and data products such as Metro Ethernet, MPLS, Voice T1's, SIP
- Trunking, Colocation services, Cable TV, and End User Protection products to business customers
- Responsible for all communications, conflict resolutions and compliance on client deliverables
- Developed strategic account planning strategies during critical network upgrades
- Prepared customer presentations and demonstrations of products to solicit new business.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
B2C Sales, Event Marketing Associate
Innovative Communications
St. Thomas
06.2012 - 04.2014
- Met and exceeded wireless telephone and residential Internet sale quotas
- Maximized sales and profitability by focusing on key business initiatives, store merchandising, marketing execution, inventory management, and loss prevention
- Led many grassroots marketing campaigns through company sponsored community events
- Maintained customer confidence by making in-store experience interactive, engaging and reassuring
- Handled over 25 sales calls per day while addressing customer inquiries and concerns
Education
Bachelors of Science - Business, Entertainment
Full Sail University
Winter Park, FL 2007 - 2009
Skills
Multi site Operational Management
Strategic planning
Business Development
Problem solving skills
Relationship building and management
Contract Negotiation
Brand development
Marketing and advertising
Corporate Communications
Customer acquisition
Timeline
Managing Director
Seltek Leads, LLC
12.2021 - Current
Chief Operating Officer
Dar’Ro Holdings LLC
03.2019 - 01.2023
General Manager
West Bay Supermarket
04.2018 - 03.2019
Senior Account Executive
Crowley Maritime
01.2016 - 04.2018
Commercial Account Manager
Innovative Communications
04.2014 - 12.2015
B2C Sales, Event Marketing Associate
Innovative Communications
06.2012 - 04.2014
Bachelors of Science - Business, Entertainment
Full Sail University
2007 - 2009