K'yanla Westerman
Summary
Passionate 19-year-old with a keen interest in real estate and a solid background in customer service. Excited to leverage exceptional communication abilities and a client-centric mindset to acquire practical industry knowledge. Dedicated to ongoing development and advancement, with a definitive aspiration to excel as a premier real estate agent. Prepared to add value, foster connections, and excel in a lively, high-energy setting.
Overview
3
3
years of professional experience
Work History
Barista/Bartender
Java Grande Coffee & Craft Cocktails
12.2024 - Current
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Sales Associate
Rouge Duty Free
07.2024 - 11.2024
- Greeted customers, helping them select fragrances, and providing personalized recommendations
- Explained fragrance features and benefits, and learned the proper terminology
- Maintained product displays and shelves, restocked shelves, and kept track of inventory
- Established personal connections with customers, exceeding customer service expectations
Dance Camp Counselor
Sports Park & Recreation Dance And Gymnastics Camp
06.2022 - 07.2024
- Taught dance and movement as pure form of expression and cultural context
- Observed students and performers to correct mistakes in dance routines
- Worked with directors, technical leaders and performers to design the artistic elements of productions, including sets, lighting and costumes
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Dental Assistant
Children's Dental Care Inc.
02.2023 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Readied appropriate number of trays for daily demand
- Scheduled patient appointments and completed follow-up and reminder calls
- Provided excellent customer service in the dental office
Education
High School Diploma -
Charlotte Amalie High School
St. Thomas, U.S. Virgin Islands05.2023
Skills
- Customer service
- Communication
- Organizational skills
- Time management
- Confident
- Outgoing
- Leadership
- Creative
- Experienced with Microsoft Office tools
- Computer literacy
- Essential numerical proficiency
- Sales
- Writing skills
- Sanitation
- Teamwork
- Multitasking
- Decision Making
- Problem Solving
- Technique Practice
- X-Ray Experience
- Adaptability
- Childcare
- Flexibility
- Cashiering
- Coffee expertise
- Opening and closing duties
- Speedy and efficient
- New hire training
Languages
English
Upper intermediate (B2)
Timeline
Barista/Bartender
Java Grande Coffee & Craft Cocktails
12.2024 - Current
Sales Associate
Rouge Duty Free
07.2024 - 11.2024
Dental Assistant
Children's Dental Care Inc.
02.2023 - 05.2023
Dance Camp Counselor
Sports Park & Recreation Dance And Gymnastics Camp
06.2022 - 07.2024
High School Diploma -
Charlotte Amalie High School
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