Laila Daas
Orlando,Florida
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
1
Certification
Work History
Cashier
Food Center
St.Thomas, U.S Virgin Islands
04.2023 - 08.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
All Saints Cathedral School
St.Thomas, U.S Virgin Islands06-2022
Bachelor of Science - Hospitality Management
University of Central Florida
Orlando,FloridaSkills
- Credit And Cash Transactions
- Customer Support
- Relationship Building
- Teamwork And Collaboration
Certification
- Vice President of the National Honor Society
Languages
English
First Language
Accomplishments
- 1st place winner of Poetry Out Loud Competition(2021)
References
References available upon request.
Timeline
Cashier
Food Center
04.2023 - 08.2023
High School Diploma -
All Saints Cathedral School
Bachelor of Science - Hospitality Management
University of Central Florida
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