Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Supervisor
Kentucky Fried Chicken
05.2018 - 01.2024
Monitored workflow to improve employee time management and increase productivity.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Conducted routine inspections to check quality and compliance with established specifications.
Evaluated staff performance and provided coaching to address inefficiencies.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Retail Store Clerk
Posh Boutique
09.2020 - 04.2023
Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Helped customers complete purchases, locate items, and join reward programs.
Performed inventory control, such as counting, and stocking merchandise.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Assisted customers by answering questions and fulfilling requests.
Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Education
Business Management
University of The Virgin Islands
St Thomas VI
High School Diploma -
Charlotte Amalie High School
St Thomas Vi
05.2019
Skills
Staff Discipline
Goal-Oriented
Industrial Hygiene
Training and Mentoring
Complex Problem-Solving
Employee Motivation
Priority Management
Languages
French
Bilingual or Proficient (C2)
Haitian creole
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Elementary (A2)
Timeline
Retail Store Clerk
Posh Boutique
09.2020 - 04.2023
Supervisor
Kentucky Fried Chicken
05.2018 - 01.2024
Business Management
University of The Virgin Islands
High School Diploma -
Charlotte Amalie High School
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