La'Shay M. Petersen
Certified Pharmacy Technician (CPhT) with proven experience in retail and healthcare pharmacy environments. Skilled in prescription preparation, customer service, inventory control, and HIPAA compliance. Dependable, detail-oriented, and highly efficient in fast paced settings with a strong ability to multitask and maintain accuracy.
Dedicated and resourceful professional with eye for detail and proactive approach to procurement and inventory management. Knowledge of pharmaceutical supply chains and vendor negotiations, coupled with proficiency in data analysis and cost optimization. Committed to ensuring streamlined operations and maximizing efficiency in inventory control.
Work History
- Ensured compliance with internal policies and external regulations pertaining to procurement and inventory management.
- Streamlined workflow by developing efficient processes for material procurement and inventory management.
- Reduced operational costs by identifying areas of improvement in procurement and inventory management processes.
- Played a crucial role in helping the pharmacy achieve and maintain accreditation by demonstrating compliance with industry standards for drug procurement and inventory management.
- Instituted cost-saving measures in parts procurement and inventory management, reducing overall expenses in the department.
- Participated in continuing education opportunities to stay current on best practices in pharmaceutical procurement and inventory management.
- Developed strong vendor relationships for cost-effective supply procurement and inventory management.
- Received, prepared and filled prescriptions accurately and efficiently
- Assisted pharmacists in efficiently processing high-volume prescription orders
- Interacted with customers to provide medication guidance and support
- Managed inventory and organized workstations to ensure availability of medications
- Count, measure, and prepare products according to company practices
- Process registers transactions for prescription orders
- Maintain strict patient confidentiality to adhere to HIPAA regulations
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely service during peak hours.
- Collaborated with kitchen staff to streamline order preparation and improve service flow.
- Trained new team members on menu items and service protocols, fostering team cohesion and performance.
- Prepared and filled prescriptions
- Assisted customers with inquiries and service needs to enhance overall service experience
- Managed inventory to ensure availability of medications and supplies
- Received and confirmed prescription orders to facilitate accurate dispensing
- Ensured patient confidentiality by following HIPAA guidelines in all interactions. to adhere to HIPAA regulations
- Collaborated with technicians and pharmacists to prioritize and fulfill prescription orders
- Received and confirmed prescription orders.
- Team with technicians and pharmacists to prioritize and complete orders
- Maintain strict patient confidentiality to adhere to HIPAA regulations
- Provided assistance to customers with prescription inquiries, enhancing service experience
- Managed inventory and organized pharmacy to ensure efficient operations
- Process cash register transactions
- Collaborated with pharmacists and technicians to fulfill high-volume medication orders
- Provided customer assistance by answering medication-related inquiries
- Teamed with pharmacists and technicians to complete high-volume orders
- Processed cash register transactions for new and refill prescriptions with accuracy
- Counted, measured, and prepared products per company guidelines
- Maintained clean, organized workstations and managed inventory
- Processed cash and card payments accurately, ensuring smooth transaction flow.
- Ensured guest satisfaction by checking in and resolving concerns promptly.
- Greeted and served guests, promoting daily specials to enhance dining experience and drive sales.
- Monitored guest satisfaction by checking in regularly and promptly resolving concerns.
Education
High School Diploma
Certificate of Technical Studies - Pharmacology
Skills
Certification
- Certified Pharmacy Technician (CPhT) – Pharmacy Technician Certification Board (PTCB)
- Issued: June 14, 2024
Additional Information
I am a motivated and lifelong learner with a strong commitment to personal and professional growth. I am currently developing my Spanish language skills and pursuing multiple certifications across a variety of disciplines to expand my knowledge and expertise. My passion for continuous learning, combined with my compassionate, dependable, and outgoing nature, allows me to work effectively with others while adapting quickly to new challenges.
I have a particular interest in accounting and mathematics and plan to pursue a college degree in accounting to build a long-term career in the financial field. Outside of work, I enjoy reading, music, and independent study, all of which reflect my curiosity and dedication to self-improvement. I am eager to contribute a positive attitude, strong work ethic, attention to detail, and a willingness to learn to any organization while continuing to grow professionally.