CAREER STATEMENT: Patient-focused Lead Radiologic Technologist with over 10 years of experience in the Radiology field. Well-versed in producing accurate diagnostic images while comforting patients and providing clinical directives to staff. Demonstrated talents in guiding teams and strengthening relationships with patients. Over 20 years of training experience and customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Lead Radiologic Technologist
Comprehensive Orthopaedic Global
St.Thomas, Virgin Islands
08.2014 - Current
Created images using fluoroscopy, to help physicians assess and diagnose patients
Reviewed physicians’ orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images
Facilitated positive care experience for patients, establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation
Adhered closely to quality control standards in development and labeling of diagnostic imaging materials, updating patient profiles with relevant information
Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA
Minimized patients’ exposure to radiation with beam-restrictive devices and shielding techniques
Operated x-ray and mobile imaging equipment in Clinic and Operating Room settings
Monitored personnel to determine amounts and intensities of radiation exposure
Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
X-Ray Technologist Student
Doctors Hospital
Miami, Florida
07.2012 - 07.2014
Performed over 800 x-rays on every part of anatomy including Esophagrams, Upper GI's, Barium Enemas, Small Bowel Series
Performed CT scans of various parts of anatomy including brain, abdomen, heart, upper and lower extremities
Use of C-arm for Cholecystectomy, anterior hip and knee replacements, spinal fusions, and endoscopic surgical procedures
Performed x-rays on pediatric patients including chest, abdomen, extremities and spine, Performed x-rays in orthopedic clinic including all extremities on pre and post-surgery patients
Performed x-rays in trauma center including all extremities on pediatrics and adults, also performed several mammography exams (Main Baptist Hospital)
Interned as a Radiologic Technologist at Doctors Hospital in Florida
Worked under supervision of technologist providing bedside care, diagnostic and clinical documentation for ER, orthopedic, pediatrics, and med-surge patients, Trained new employees in customer service and new accounts
Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns
Helped patients into proper positions for procedures and provided instructions on remaining still for duration of each scan
Executed various types of diagnostic imaging procedures on patients ranging in age from toddler to adult
Customer Service Representative
Nordstrom Rack
Aventura, FL
06.2012 - 06.2014
Responded to customer requests for products, services, and company information.
Trained new personnel regarding company operations, policies and services.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Cross-trained and backed up other customer service managers.
Delivered prompt service to prioritize customer needs.
Exhibited high energy and professionalism when dealing with clients and staff.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Inventory Control Manager
Nordstrom
Miami, Florida
03.2008 - 06.2012
Inventoried warehouse stock on monthly, quarterly and annual basis
Worked with immediate supervisors and team members to understand supply needs and bring levels within desired tolerances
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets
Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
Checked prices and calculated totals for accurate invoice processing
Customer Service Representative
CreditMax LLC
West Palm Beach , Florida
03.2006 - 04.2008
Handled over 10 debt and bankruptcy contracts
Communicated with customers and attorneys
Provided primary customer support to internal and external customers in fast-paced environment
Responded to customer requests for products, services and company information
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Sales and Service Specialist
Bank of America
West Palm Beach, Florida
06.2004 - 03.2006
Handled daily bank revenues
Trained new hires daily
High security clearance
Awarded for service and sales achievements
Exceeded quarterly sales goals
Received regional branch recognition award for sales increase
Executed customer transactions, including deposits, withdrawals, money orders and checks
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Coordinated daily cash reconciliation in high-volume location
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Education
Associates In Science - Medical Radiologic Technology
MIAMI DADE COLLEGE
06.2014
High School Diploma -
Charlotte Amalie High School
Charlotte Amalie, St Thomas
06.1997
Skills
Customer Service
Pediatrics
Supervision
Surgery
Trauma
Triaging
Quality assurance
Patient confidentiality
Patient shielding techniques
Hiring and training
Team management
Staff education and training
Equipment maintenance
Radiology
Diagnostic imaging
Infection control measures
HIPAA compliance
Medical terminology
Preventative maintenance scheduling
Early Education
Charlotte Amalie, St Thomas,Miami, FL
Contact
St.Thomas, USVI 00801
Certification
Licensed Radiologic Technologist - Florida Department of Health or appropriate State Licensing Body.
Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT).
Software
Microsoft Office suite
Chrome
Zoom
Teams
Affiliations
ARRT
Work Preference
Work Type
Part Time
Location Preference
Remote
Important To Me
Work-life balanceFlexible work hoursWork from home optionPaid time off
Timeline
Lead Radiologic Technologist
Comprehensive Orthopaedic Global
08.2014 - Current
X-Ray Technologist Student
Doctors Hospital
07.2012 - 07.2014
Customer Service Representative
Nordstrom Rack
06.2012 - 06.2014
Inventory Control Manager
Nordstrom
03.2008 - 06.2012
Customer Service Representative
CreditMax LLC
03.2006 - 04.2008
Sales and Service Specialist
Bank of America
06.2004 - 03.2006
Associates In Science - Medical Radiologic Technology
Lead Radiologic Technologist at Bahri Orthopedics & Sports Medicine and Ortho OneLead Radiologic Technologist at Bahri Orthopedics & Sports Medicine and Ortho One