Lornali A. Sutton
PO Box 3069, Kingshill,VI
Summary
Proactive, caring, experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals, by providing students with tools and resources to succeed academically.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Heavenly Home
2023.10 - 2024.05
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned activities to encourage movement, stretching, and strength building.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Guided patients to restroom to support bladder and bowel relief requirements.
Preschool Teacher's Assistant
Tenacious Toddlers
2023.02 - 2023.08
- Prepared reports and maintained administrative records.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Collaborated with instructors to develop engaging lesson plans.
- Planned and prepared bibliographies, charts and graphs.
- Maintained tidy and clean classroom consistent with safety and health standards.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Helped teacher prepare instructional material and displays.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Enforced rules and instructions to maintain discipline.
- Supervised children during in-classroom activities and on playground.
- Took part in professional development workshops to boost skills.
- Organized snack time and nap hours.
Administrative Assistant
HH Tire And Battery
2017.08 - 2023.02
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Liaised between clients and vendors and maintained effective lines of communication.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Cashier
HH Tire And Battery
2017.03 - 2017.07
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Operated cash register to record transactions accurately and efficiently.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Front Desk Clerk
HH Tire And Battery
2016.09 - 2017.03
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained an inviting front desk area by keeping it clean, organized, and well-stocked with necessary materials.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Assisted colleagues as needed for seamless operations across the operation.
File Clerk
HH Tire And Battery
2016.03 - 2016.08
- Managed sensitive or confidential files with attention to data security and storage policies.
- Assisted with document scanning
- Maintained client confidentiality by upholding strict adherence to data privacy regulations and guidelines.
- Improved file organization by implementing an efficient categorization and labeling system.
- Managed incoming and outgoing mail.
- Maintained physical and computer-based filing systems.
Education
Associate of Arts - Early Childhood Education
University of The Virgin Islands
Kingshill, St. Croix, VI12.2019
High School Diploma -
St Croix Educational Complex High School
Kingshill, St. Croix, VI06.2014
Skills
- Dependable and Responsible
- Time Management
- Work well with others; team player
- Efficient time management and organization skills
- Mathematics and Accounting skills
Volunteer, St. Peter’s Episcopal Church Scout Pack #7131
Assist Troupe leader with activities for Scout Pack.
Plan and coordinate outings.
Timeline
Personal Care Assistant
Heavenly Home
2023.10 - 2024.05
Preschool Teacher's Assistant
Tenacious Toddlers
2023.02 - 2023.08
Administrative Assistant
HH Tire And Battery
2017.08 - 2023.02
Cashier
HH Tire And Battery
2017.03 - 2017.07
Front Desk Clerk
HH Tire And Battery
2016.09 - 2017.03
File Clerk
HH Tire And Battery
2016.03 - 2016.08
Associate of Arts - Early Childhood Education
University of The Virgin Islands
High School Diploma -
St Croix Educational Complex High School
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