Luis Sotomayor
Christiansted
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ponce Trading LLC
06.2022 - Current
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Free Will Baptist Christian School
Christiansted, U.S. Virgin IslandsHigh School Diploma -
The BJU Press Academy of Home Education
South Carolina 06-2025
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Excellent communication skills
- Client retention strategies
- Stocking and receiving
- Inventory control procedures
- Flexible schedule
- Customer engagement
Languages
English
Native language
Spanish
Proficient
C2
Timeline
Sales Associate
Ponce Trading LLC
06.2022 - Current
Free Will Baptist Christian School
High School Diploma -
The BJU Press Academy of Home Education
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