MALIYA CONNOR BETHELMIE
St. Thomas,VI
Summary
Energetic, ambitious, caring, and attentive college freshman with excellent attention to detail, and time management skills. Seeking opportunities to develop skill set and interest that lead to future careers.
Reliable Greeter with personable demeanor and outstanding knowledge of customer service. Adept at quickly verifying purchase receipts and answering questions kindly and comprehensively. Highly detail-oriented with commitment to professionalism and excellence.
Overview
7
7
years of professional experience
Work History
Administrative Officer
Public Services Commission
04.2024 - Current
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Preschool Teacher's Assistant
Paradise Learning Academy
01.2024 - 04.2024
- Maintained tidy and clean classroom consistent with safety and health standards.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Taught children with creative approaches, methods, and techniques.
- Organized snack time and nap hours.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Supervised children during in-classroom activities and on playground.
- Enforced rules and instructions to maintain discipline.
- Took part in professional development workshops to boost skills.
Greeter
British Virgin Islands Tourist Board
03.2022 - 12.2023
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Greeted customers with smile and provided friendly, knowledgeable service.
Election Poll Worker
Election Systems of the Virgin Islands
10.2022 - 11.2022
- Addressed voter questions and concerns.
- Prepared, cleaned and maintained polling stations.
- Opened and closed polling booths.
- Posted signs, instructions and statutory notices for incoming voters to see.
- Attended appropriate training sessions and information briefings.
- Maintained ballot secrecy and confidentiality.
- Checked elector identification and eligibility and marked elector numbers in register.
Summer Intern
Public Services Commission
07.2022 - 08.2022
- Updated office personnel files
- Prepare and updated vendor invoices
- Answered telephone according office telephone ethics and customer service guideline
- Maintained and prepare outstanding and paid vendor invoices
- Filed and maintained records
- Maintained and reconciled office equipment inventory
Summer Intern
Public Services Commission
05.2021 - 07.2021
- Updated office personnel files
- Prepare and updated vendor invoices
- Answered telephone according office telephone ethics and customer service guideline
- Maintained and prepare outstanding and paid vendor invoices
- Filed and maintained records
- Maintained and reconciled office equipment inventory
Summer Intern
Public Services Commission
07.2019 - 08.2019
- Updated office personnel files
- Prepare and updated vendor invoices
- Answered telephone according office telephone ethics and customer service guideline
- Maintained and prepare outstanding and paid vendor invoices
- Filed and maintained records
- Maintained and reconciled office equipment inventory
- Volunteer Experience
Intern
Department of Tourism
07.2017 - 08.2017
- Greet building visitors, answering their questions and directing them to the proper location
- Answer phone calls and transfer to correct department
- Perform clerical duties, especially copying developing spreadsheets and filing
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
High School Diploma -
Charlotte Amalie High School
St. Thomas05.2020
Skills
- Public speaking
- Research
- Team player
- Communication skills (both written and oral)
- Customer service
- Problem-solving
- Organizational skills
- Attention to detail
- Conflict Mediation
- Phone Inquiries
- Message Delivery
Accomplishments
- Charlotte Amalie High School Nursing
- Delta GEMS - Growing and Empowering Myself Successfully Program
- Delta Sorority DST PROGRAM
- Dr. Betty Shabazz Delta Academy
- Hadassah Girls Rite of Passage
- High School Spanish Club
- Interact Club
- Iota Phi Lambda community initiatives and Cotillion
- Living Hope Cathedral Youth group
- National Honor Society
- Hope Dancers
- SPARKS Students Promoting Awareness, Responsibility, Knowledge and Service
Timeline
Administrative Officer
Public Services Commission
04.2024 - Current
Preschool Teacher's Assistant
Paradise Learning Academy
01.2024 - 04.2024
Election Poll Worker
Election Systems of the Virgin Islands
10.2022 - 11.2022
Summer Intern
Public Services Commission
07.2022 - 08.2022
Greeter
British Virgin Islands Tourist Board
03.2022 - 12.2023
Summer Intern
Public Services Commission
05.2021 - 07.2021
Summer Intern
Public Services Commission
07.2019 - 08.2019
Intern
Department of Tourism
07.2017 - 08.2017
High School Diploma -
Charlotte Amalie High School
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