Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcus B. Christian-Hendrickson

Frederiksted

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Maintenance Coordinator

Marco Marine, LLC.
01.2023 - Current
  • Promote a culture of continuous improvement through ongoing evaluation and refinement of compliance systems.
  • Coordinate routine maintenance of the vessel, provisioning of supplies and scheduling of delivery services to the vessel at ports
  • Review maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Ensured compliance with safety regulations, conducting regular safety compliance visits and addressing potential hazards proactively.
  • Implement corrective actions following incidents to minimize risks and improve overall safety performance.
  • Facilitate meetings with crew and management and to discuss ways that safety could be improved.
  • Enhance workplace safety by implementing comprehensive risk assessments and safety audits.
  • Reinforce emergency response plans, ensuring preparedness in the event of a crisis or disaster.
  • Investigate incidents, determining root causes and implementing corrective actions.


Organizational Director of Referees

United States Soccer Association, Virgin Islands
11.2016 - 12.2021


  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Coordinated with other referees to execute smooth and consistent games.
  • Managed conflicts between players or coaches professionally, maintaining a respectful atmosphere throughout games.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Maintained detailed records of game results, incidents, warnings issued during matches for future reference.
  • Participated in ongoing training sessions to stay updated on rule changes and officiating techniques.
  • Trained and evaluated new referees to impart understanding of rules, regulations and standards.
  • Reduced incidents of unsportsmanlike behavior, implementing preventative measures and clear communication of consequences.
  • Mitigated risks of injury by enforcing safety protocols and game rules strictly.

Office and Business Development Manager

Aggregate Inc.
02.2014 - 09.2017
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Implemented risk management strategies within the contracting process to minimize potential liabilities for the organization.
  • Evaluated vendor proposals to determine optimal partners based on factors such as cost-effectiveness, reliability, and past performance records.

Client Services Specialist

The Bank of Nova Scotia
11.2008 - 09.2015
  • Contributed to the development of a new client onboarding program that expedited the integration process for new customers.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Analyzed client feedback to identify areas for improvement and implemented changes accordingly.
  • Built strong relationships with clients, fostering trust and loyalty while promoting company brand.
  • Provided comprehensive training to new team members, contributing to their successful integration into the department.
  • Strengthened the bank''s risk management framework through comprehensive assessments of operational risks.

Education

Master of Arts - Public Administration

University of The Virgin Islands
St. Croix
12-2012

Bachelor of Science - Biology

Savannah State University
Savannah, Georgia
12-2008

Skills

  • Multitasking Abilities
  • Critical thinking
  • Problem resolution
  • Verbal communication
  • Computer skills
  • Excellent communication
  • Safety standards
  • Logistics planning

Certification

ISM Training Course - 2025

DPA Training Course - 2024

Timeline

Maintenance Coordinator

Marco Marine, LLC.
01.2023 - Current

Organizational Director of Referees

United States Soccer Association, Virgin Islands
11.2016 - 12.2021

Office and Business Development Manager

Aggregate Inc.
02.2014 - 09.2017

Client Services Specialist

The Bank of Nova Scotia
11.2008 - 09.2015

Master of Arts - Public Administration

University of The Virgin Islands

Bachelor of Science - Biology

Savannah State University

Similar Profiles

CREATE PROFILE
Marcus B. Christian-Hendrickson