Mariah Smith
Charlotte Amalie
Summary
Result-driven manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Front Desk Coordinator
VI Dental Center
03.2022 - Current
- Coordinated correspondence and scheduling between patients and clients using calendaring software.
- Formulate and develop individual treatment plans for patients with Doctor's recommendations.
- Ensure compliance with admission criteria, verifies insurance and eligibility, initiates pre-authorization, establishes liability for payment to bill and collect from third-party intermediaries and insurance companies.
Store Manager
Cricket Wireless
07.2018 - 03.2022
- Managed inventory control, cash control and store opening and closing procedures.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
T- Mobile
04.2016 - 06.2018
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
No Degree - Psychology
Southeastern Louisiana University
Hammond, LouisianaHigh School Diploma -
South Terrebonne High School
Houma, Louisiana05.2010
Skills
- Customer Relationship Management
- Staff Management
- Managing Cash Register
- Performance Tracking and Evaluations
- Banking Operations
- Microsoft Office
- Financial Reporting
- Inventory Management
- Team Leadership
Timeline
Front Desk Coordinator
VI Dental Center
03.2022 - Current
Store Manager
Cricket Wireless
07.2018 - 03.2022
Store Manager
T- Mobile
04.2016 - 06.2018
No Degree - Psychology
Southeastern Louisiana University
High School Diploma -
South Terrebonne High School
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