Melissa Messer
FREDERIKSTED,Virgin Islands
Summary
I'm Aa retiree that is too young to stay home. I would love to work close to home and make a few extra dollars. I"m very punctual and I take my duties very seriously. I hope I'm chosen for this position.
Overview
27
27
years of professional experience
Work History
House Cleaner
Clear Water Realty
01.2022 - 01.2024
- Increased efficiency in completing tasks by implementing new techniques learned from industry training programs or workshops attended.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Polished fixtures to achieve professional shine and appearance.
- Collected payment for services rendered and provided client with billing receipts.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Sorted, laundered and put away various laundry items.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Handled requests for extra linens, toiletries and other supplies.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
Custodial Worker
Daisy's Cleaning Services At Divi Casino St. Croix
12.2022 - 04.2023
- Provided excellent customer service when interacting with building occupants during working hours or responding to inquiries about facility cleaning practices.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reduced cross-contamination risks by adhering to strict sanitization protocols while cleaning restrooms and common areas.
- Increased efficiency in waste management by separating recyclables and disposing of trash according to facility guidelines.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
- Moved furniture for cleaning and set up for special events.
- Supported the smooth functioning of building operations by promptly addressing any reported issues or concerns related to custodial work.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Received recognition from supervisors for consistently meeting or exceeding expectations regarding quality of work and attentiontodetail.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Special Education Teacher Assistant
Virgin Islands Department Of Education
10.1996 - 08.2022
- Supported the development of social skills in students by implementing group work activities and facilitating peer interactions.
- Worked with students to promote learning and pro-social development.
- Coordinated closely with other educators to provide consistency in instructional approaches across multiple classrooms.
- Provided individualized reading, writing and math instruction to support student development.
- Promoted good study habits and student independence to improve quality of student outcomes.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with all stakeholders involved in the educational process.
- Adapted equipment and technology, boosting student engagement and motivation.
- Assisted students with physical disabilities, ensuring their safety and comfort during daily activities.
- Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
- Oversaw class of students in absence of instructor.
- Promoted emotional well-being among students by providing guidance on navigating personal challenges while balancing academic demands.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Facilitated administration and scoring of standardized tests and assessments to draw meaningful data regarding learning and growth.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Communicated effectively with parents to discuss student progress, challenges, and areas for improvement.
- Enhanced student understanding by adapting instructional techniques to meet individual needs and learning styles.
- Collaborated with teachers and specialists to assess student progress.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Contributed to a positive school environment by building strong relationships with students, parents, colleagues, and administrators.
- Implemented evidence-based teaching strategies resulting in improved overall classroom performance and increased student success.
- Supported student learning objectives through personalized and small group assistance.
- Implemented data-driven instruction, using assessment results to tailor teaching methods to individual student needs.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Maintained positive attitude and affirmatively communicated with each student.
- Provided mobility and personal care support to students with physical limitations.
- Fostered a sense of community within the learning environment by establishing clear expectations and encouraging open dialogue between peers.
- Delivered efficient instruction by assisting with lesson planning and materials preparation.
- Escorted students to different school locations to provide ongoing assistance.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Education
No Degree - Special Education
University of The Virgin Islands
St Croix, U.S. Virgin Islands06.1996
Skills
- Supply Replenishment
- Odor Control
- Quality control guidelines
- Meal Preparation
Timeline
Custodial Worker
Daisy's Cleaning Services At Divi Casino St. Croix
12.2022 - 04.2023
House Cleaner
Clear Water Realty
01.2022 - 01.2024
Special Education Teacher Assistant
Virgin Islands Department Of Education
10.1996 - 08.2022
No Degree - Special Education
University of The Virgin Islands
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