Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nathalia Suarez

Frederiksted,VI

Summary

Dynamic and reliable professional with extensive experience in customer engagement. Proven ability to enhance customer satisfaction through creative problem-solving and effective communication. Skilled in operating cash registers with precision and maintaining organized workspaces, ensuring a positive shopping experience. Committed to teamwork and flexibility in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cashier

Mr. Shawn
07.2022 - 11.2023
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Restaurant Team Member

Mr. Armstrong
09.2019 - 04.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Translated for customers who could not speak English.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.

Retail Cashier

Kisha Christian
12.2023 - 04.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
  • Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.

Education

High School Diploma -

St. Croix Education Complex High School
RR #1 Box 10360, Kingshill, VI 00850
06-2019

No Degree - Child Care Management

St. Croix Career And Technical Education Center
RR #1 Box 10360, Kingshill, 00850
06-2019

Skills

  • Customer engagement
  • Willingness to adjust hours
  • Cross-functional teamwork
  • Consistent reliability
  • Creative Problem Solving
  • Organized Team Worker
  • Strong phone etiquette

Languages

Spanish
Upper intermediate (B2)
English
Advanced (C1)

Timeline

Retail Cashier

Kisha Christian
12.2023 - 04.2025

Cashier

Mr. Shawn
07.2022 - 11.2023

Restaurant Team Member

Mr. Armstrong
09.2019 - 04.2021

High School Diploma -

St. Croix Education Complex High School

No Degree - Child Care Management

St. Croix Career And Technical Education Center

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Nathalia Suarez