Multitalented Human Resources Professional with 10+ years of experience in human capital management. Strategic leader, change manager, and complex problem solver with demonstrated expertise in operations oversight, policy formulation, and process improvements in a multi-cultural setting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Labor Relations Manager
Department of Human Services, Government of the Virgin Islands
St. Thomas
07.2022 - Current
Oversee Department's Labor Relations for the US Virgin Islands and its 700 employees who work under Federal programs; Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Meals on Wheels, Child Protective Services (CPS), Senior Citizen Homes, Head Start, and Foster Care programs.
Collaborates with 4 Local Labor Unions on collective bargaining agreements, salary increases, and grievances. Presided over union meetings and promoted agendas with transparent information for union representatives and employees
Reduces grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership. Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
Mediates discussions between employer and employee representatives in attempt to reconcile differences. Cultivated strong and transparent relationship with workplace to promote open communication about problematic issues against stated milestones and goals.
Navigates federal, and local employment laws and regulations and adjusted department practices and policies to confirm complete compliance.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training new employees.
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments. Devised robust training programs to strengthen investigatory skills, legal understanding and motivational strategies.
Secretary to the Superintendent
Virgin Islands National Park
St. Thomas
01.2021 - 01.2021
Served on the National Park Leadership team, coordinated and facilitated over 200 meetings and three virtual town-halls with local and federal government agencies, and with community stakeholders, on controversial topics to include environmental clean of tribal land, hurricane recovery projects, and law enforcement issues.
Completed grant submissions for Sea Turtle Monitoring, Spiny Coral Tissue Disease, and Archeological research, providing financing for natural and cultural resources conservation.
Created expense reports, budgets and filing systems for management team. Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity. Screened calls and emails and initiated actions to respond or direct messages for managers.
Disabled Veterans Outreach Program Specialist
Department of Labor, Government of the Virgin Islands
St. Thomas
08.2020 - 01.2021
Facilitated intensive services disabled veterans, who were economically orr educationally disadvantaged with other barriers to employment.
Provided guidance on various aspects of job search to include resume development, interviewing skills, networking, social media use, and direct referral to employers with available jobs.
Hosted two virtual recruiting events with employers which increased full-time employment for nine individuals.
Human Resources Director
807th Medical Brigade, US Army
Devens
07.2017 - 03.2020
Directed and oversaw full range of Human Resource operations and management, including planning, organizing, development, control, and evaluations for 1400 staff in 16 medical units across New England.
Advised Commanders and staff on strength and readiness of units. Led top personnel section for two years on the East Coast in Medical Division with 60 direct reporting HR staff.
Responsible for entry and processing of all cases into Human Resources databases, including promotions, awards, pay, transfers, retirements, and legal packets. Processed over 3,000 legal actions.
Named "Hero and Leader of the Battle" out of 5,000 soldiers for excellent command and control of Brigade Tactical Operations Center during War Game Exercise.
Briefed Commanders on personnel status and readiness for eight deployments. Selected to serve as HR instructor and trained 200 Army officers at Trinity University due to HR expertise.
Operations Officer
6252 US Army Hospital
San Diego
06.2014 - 06.2017
Responsible for leadership, management, and execution of hospital's missions for 4 Medical Support Units across California and 600 staff. Ensured that personnel were medically ready and trained for all aspects of Real World Medical Support for training missions and mobilizations to Europe and Middle East. Reviewed and synthesized data and monthly reports to Pentagon.
Maintained 100 percent accountability of hospital equipment valued at 4 million and as the Government Purchase Card Approving Official, maintained awareness of changing budgetary needs. Monitored and tracked expenditures and obligations in order to ensure appropriate processing of originated transaction to include quarterly reconciliations of budget.
Coordinator of Annual Commander’s Conference and Military Ball with over 500 personnel in attendance from 6 states.
Health Care Recruiter
Denver Medical Recruiting Company, US Army
Denver
06.2012 - 05.2014
Responsible for talent acquisition and applicant processing of medical personnel.
Redesigned on boarding processes and improved timeline by 30% over three years with 100% board selection rate and ensured a diverse applicant pool. Earned Western Region's top performance award for three consecutive years, for putting 31 medical providers in Army Reserve Medical Command.
Represented U.S Army at 243 community relations events throughout Colorado and Wyoming, speaking to groups of 3 to 300 people. Developed and executed strategic marketing plans utilizing school presentations, hospital and office visits.
Led worldwide deployable Ground Ambulance Company, which conducted 150+ operational missions. Prepared 128 unit personnel for overseas deployment to Kuwait and humanitarian relief missions to Dominican Republic, Haiti, and Honduras; validated passports/visa documentation, confirmed medical status, immunizations, evaluated training records.
Education
Master of Arts - Human Resources Management
Webster University
St. Louis, Missouri
05.2020
Bachelor of Arts - Global Studies, Socio Economics & Politics
University of California Santa Barbara
Santa Barbara, California
08.2005
Certificate - Labor Relations
Cornell University
Ithaca, New York
10.2022
Certificate - Full Stack Web Developer
Learn Academy
San Diego, California
07.2022
Skills
Human Capital Management
Project Management
Labor Relations
Recruitment & Talent Acquisition
Grant Management
Public Affairs & Media Relations
Policy & Program Development
EEO, FMLA, OSHA
Front-End Programming: HTML 5, CSS3, Javascript
Government Relations
Advocacy
Certification
FEMA Incident Command, Emergency Management Institute 2022
.
Veterans Benefits Certificate, Department of Veteran Affairs, 2020
Operational Leadership, National Park Service, 2021
Military Schools, Training, Certifications
Fiscal Law
Equal Opportunity Leader
Sexual Assault Victim Advocate
Healthcare Administrator Course
Records Manager Course
Human Resources Manager Course
Health Care Recruiter Course
Captains Career Course
Medical Platoon Leader
Basic Officer Leadership Course
Timeline
Labor Relations Manager
Department of Human Services, Government of the Virgin Islands
07.2022 - Current
Secretary to the Superintendent
Virgin Islands National Park
01.2021 - 01.2021
Disabled Veterans Outreach Program Specialist
Department of Labor, Government of the Virgin Islands
08.2020 - 01.2021
Human Resources Director
807th Medical Brigade, US Army
07.2017 - 03.2020
Operations Officer
6252 US Army Hospital
06.2014 - 06.2017
Health Care Recruiter
Denver Medical Recruiting Company, US Army
06.2012 - 05.2014
Detachment Commander
437th Ground Ambulance Company, US Army
05.2008 - 06.2012
Master of Arts - Human Resources Management
Webster University
Bachelor of Arts - Global Studies, Socio Economics & Politics
University of California Santa Barbara
Certificate - Labor Relations
Cornell University
Certificate - Full Stack Web Developer
Learn Academy
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