Patricia Mcclain
Bartender/Bar Lead
St Thomas
Summary
Creative and energetic bartender with nearly 10 years of experience working in the service industry. Extensive knowledge on cocktails and drinks. Adept at working in a high-volume environment while meeting customer service standards and safe food handling practices.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Bartender
Nomads Bar and Grille
06.2023 - 01.2025
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted a drink menu with specialty cocktails.
Bartender
Mafolie
12.2023 - 06.2024
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bar Lead & Bartender
The Tap & Still
10.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Reiki Master & Tarot Reader
Etheric Connections
03.2021 - 10.2022
- Delivered informative workshops on Reiki principles, techniques, and benefits to educate the community.
- Enhanced client well-being by providing tailored Reiki treatments to address individual needs.
- Fostered a tranquil environment for clients, ensuring comfort and relaxation during sessions.
- Enhanced social media presence by creating compelling content for various platforms.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Executive Administrator
Curation Foods
10.2017 - 07.2020
- Managed inventory levels effectively, minimizing stockouts and overages.
- Managed budget tracking and expenses, optimizing resource allocation and cost savings.
- Ensured accurate invoicing through meticulous review of customer contracts, purchase orders, and pricing agreements.
- Managed payroll processing tasks while maintaining strict confidentiality regarding sensitive employee information.
Bartender
Hanover Home Association
07.2019 - 03.2020
- Boosted customer loyalty through personalized interactions that demonstrated genuine care about their enjoyment levels while gambling.
- Stayed informed about jackpot amounts and special promotions, enabling effective communication with customers regarding potential winnings.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
Reiki Master & Teacher Certification - Holistic Medicine
Etheric Connections
Gettysburg, PA 01.2021 - 01.2022
Associate - Medical Transcription
Hagerstown Business College
Hagerstown, MD 01.2003 - 01.2005
Diploma - undefined
Hanover Senior High School
01.1999 - 01.2002
Skills
Beverage preparation
Payment processing
Suggestive selling
Customer service
Handling difficult customers
Strong multitasking
Highly reliable
Ordering bar supplies
Inventory
Accounting expertise
Timeline
Bartender
Mafolie
12.2023 - 06.2024
Bartender
Nomads Bar and Grille
06.2023 - 01.2025
Bar Lead & Bartender
The Tap & Still
10.2022 - 06.2023
Reiki Master & Tarot Reader
Etheric Connections
03.2021 - 10.2022
Reiki Master & Teacher Certification - Holistic Medicine
Etheric Connections
01.2021 - 01.2022
Bartender
Hanover Home Association
07.2019 - 03.2020
Executive Administrator
Curation Foods
10.2017 - 07.2020
Associate - Medical Transcription
Hagerstown Business College
01.2003 - 01.2005
Diploma - undefined
Hanover Senior High School
01.1999 - 01.2002
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