Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Mcclain

Bartender/Bar Lead
St Thomas

Summary

Creative and energetic bartender with nearly 10 years of experience working in the service industry. Extensive knowledge on cocktails and drinks. Adept at working in a high-volume environment while meeting customer service standards and safe food handling practices.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Bartender

Nomads Bar and Grille
06.2023 - 01.2025


  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Crafted a drink menu with specialty cocktails.

Bartender

Mafolie
12.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Bar Lead & Bartender

The Tap & Still
10.2022 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Reiki Master & Tarot Reader

Etheric Connections
03.2021 - 10.2022
  • Delivered informative workshops on Reiki principles, techniques, and benefits to educate the community.
  • Enhanced client well-being by providing tailored Reiki treatments to address individual needs.
  • Fostered a tranquil environment for clients, ensuring comfort and relaxation during sessions.
  • Enhanced social media presence by creating compelling content for various platforms.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Executive Administrator

Curation Foods
10.2017 - 07.2020
  • Managed inventory levels effectively, minimizing stockouts and overages.
  • Managed budget tracking and expenses, optimizing resource allocation and cost savings.
  • Ensured accurate invoicing through meticulous review of customer contracts, purchase orders, and pricing agreements.
  • Managed payroll processing tasks while maintaining strict confidentiality regarding sensitive employee information.

Bartender

Hanover Home Association
07.2019 - 03.2020
  • Boosted customer loyalty through personalized interactions that demonstrated genuine care about their enjoyment levels while gambling.
  • Stayed informed about jackpot amounts and special promotions, enabling effective communication with customers regarding potential winnings.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

Reiki Master & Teacher Certification - Holistic Medicine

Etheric Connections
Gettysburg, PA
01.2021 - 01.2022

Associate - Medical Transcription

Hagerstown Business College
Hagerstown, MD
01.2003 - 01.2005

Diploma - undefined

Hanover Senior High School
01.1999 - 01.2002

Skills

    Beverage preparation

    Payment processing

    Suggestive selling

    Customer service

    Handling difficult customers

    Strong multitasking

    Highly reliable

    Ordering bar supplies

    Inventory

    Accounting expertise

Timeline

Bartender

Mafolie
12.2023 - 06.2024

Bartender

Nomads Bar and Grille
06.2023 - 01.2025

Bar Lead & Bartender

The Tap & Still
10.2022 - 06.2023

Reiki Master & Tarot Reader

Etheric Connections
03.2021 - 10.2022

Reiki Master & Teacher Certification - Holistic Medicine

Etheric Connections
01.2021 - 01.2022

Bartender

Hanover Home Association
07.2019 - 03.2020

Executive Administrator

Curation Foods
10.2017 - 07.2020

Associate - Medical Transcription

Hagerstown Business College
01.2003 - 01.2005

Diploma - undefined

Hanover Senior High School
01.1999 - 01.2002
Patricia McclainBartender/Bar Lead