Patrick Mullett
St Thomas
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
32
32
years of professional experience
Work History
Executive Vice President of Operations & Board Member
AMDI dba Seas the Day Charters
St Thomas, USVI
01.2020 - 04.2024
- Overseeing the day-to-day operations of eleven charter boats
- Hiring both Captains and mates
- Coordinating maintenance within house mechanics and outside vendors
- Sourcing parts from vendors worldwide
- Ensuring the proper inventory levels of provisions, parts, and gear.
Vice president of Operations
Margaritaville Caribbean Group
Jamaica, Grand Cayman, Grand Turk, St Thomas
10.2013 - 12.2019
- Directly responsible for the operations of all full-service and fast-food locations in four different countries
- This included eight Margaritavilles, four Viva Gourmet markets, three Dairy Queens, three Aunty Annes, two Quizno’s, one Moe’s Southwest Grill, one Dominos Pizza, one Wendy’s, one Groovy Grouper, Cinnabon, Island Deli, Jamaican Bobsled Café, Marguerites Fine dining.
Operations Leader
La Tagliatella
Atlanta, Charlotte, & Arlington
02.2012 - 10.2013
- Responsible for the operation and management of all locations in the US
- Worked with architects on building layouts
- Worked with the equipment supplier to specify equipment
- Complete sourcing of all small wares
- It was coordinating with the Spanish leadership team to enhance menu offerings and recipes for the American market
- Hiring & overseeing management training, created a sixty-bottle wine list that represents 30% of total sales
- Developed Happy Hour menu along with promotional wine tastings and wine dinners
- I worked with the general contractor to follow up on all construction items.
Area Coach
AmRest Applebee’s
Alabama, Georgia
12.2008 - 02.2012
- Responsible for operating and managing six restaurants with an annual sales volume of $16,000,000
- Supervised six General Managers, and eighteen Assistant Managers
- Increased Sales by 6% making my Area the number One in Sales for 2011 in Amrest.
Regional Director of Operations
Applebee’s
Florida, Georgia
09.2006 - 09.2008
- Responsible for operating and managing eighteen restaurants with annual sales volume of $36,000,000
- Supervised three Directors of Operations, eighteen General Managers, and fifty-five Assistant Managers
- Worked to increase Guest Satisfaction scores by 6.8% making Florida Apple #1 in Guest Satisfaction in the system.
Regional Manager
LongHorn Steakhouse
Alabama, Florida, & Mississippi
03.2001 - 09.2006
- Responsible for operation and management of eight restaurants with annual sales volume of $22,000,000
- Increased sales in 2003 by 10.2% and 10.4% in 2004
- Supervised eight General Managers, and twenty-six Assistant Managers
- Reduced management turnover to 6.25%
- In 2006 I had the highest Return on Operating Profit in my division out of nine Regional Managers
- Developed two of my General Managers into Regional Managers.
Vice President of Operations and Partner
Whit-Mart Inc.
03.1998 - 01.2001
- Operated twenty-three restaurants in South Carolina, Kentucky and Indiana, annual sales of $44,000,000
- Supervised five Area Managers and over ninety Managers
- Increased sales by over 6% three years in a row
- Won franchisee of the year in 1999, first full year in operation.
Director of Operations
Apple South- Franchise of Applebee’s International
South Carolina
09.1993 - 03.1998
- Responsible for operation and management of fifteen restaurants with annual sales volume of $23,000,000
- Supervised one Area Manager and sixty Managers.
General Manager
Papa Razzi
Burlington, Massachusetts
03.1992 - 08.1993
- Sales exceeded $4,000,000
- Opening General Manager of a full-service Italian restaurant
- Responsible for the hiring and training of over one hundred and thirty employees.
Education
Hotel/ Restaurant Management
Broward College
Fort Lauderdale, Floridaundefined
Creative Management
Fort Lauderdale, FloridaSkills
- Operations Management
- Labor Relations
- Facilities Management
- Business Intelligence
- Operational Excellence
- Organizational Development
- Purchasing and planning
- Cost analysis and savings
- Safety Management
Timeline
Executive Vice President of Operations & Board Member
AMDI dba Seas the Day Charters
01.2020 - 04.2024
Vice president of Operations
Margaritaville Caribbean Group
10.2013 - 12.2019
Operations Leader
La Tagliatella
02.2012 - 10.2013
Area Coach
AmRest Applebee’s
12.2008 - 02.2012
Regional Director of Operations
Applebee’s
09.2006 - 09.2008
Regional Manager
LongHorn Steakhouse
03.2001 - 09.2006
Vice President of Operations and Partner
Whit-Mart Inc.
03.1998 - 01.2001
Director of Operations
Apple South- Franchise of Applebee’s International
09.1993 - 03.1998
General Manager
Papa Razzi
03.1992 - 08.1993
Hotel/ Restaurant Management
Broward College
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Creative Management