Motivated individual with military aviation experience, transitioning to a career as a flight attendant with Delta Airlines. Leveraging a strong background in aviation operations, safety protocols, and disciplined teamwork from military service. Eager to apply my skills in a customer-focused role, ensuring safety, security, and exceptional service to passengers on board. Adaptable, detail-oriented, and passionate about delivering a positive in-flight experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Virgin Islands National Guard & US Army
10.2020 - 11.2025
Managed daily operations, ensuring seamless execution and high-quality outcomes.
Supervised and developed a team of personnel, providing coaching, training, and guidance.
Coordinated with senior leadership on unit status and created training plans.
Managed the daily operations of multiple departments to maximize efficiency.
Maintained professional working relationships and promoted open lines of communication with staff.
Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
Established operational policies, procedures, standards, and objectives in alignment with organizational goals.
Utilized problem solving skills to anticipate potential risks or obstacles within the organization.
Ensured effective communication among staff members by providing training when necessary.
Resolved conflicts between employees and departments.
Created and enforced policies and procedures to support compliance.
Adhered to corporate standards and regulations, encouraging safe and efficient operations.
Tracked company inventories and ordered new products to replenish equipment levels.
Prepared staff work schedules and assigned specific duties.
Aviation Logistics Coordinator
Virgin Islands National Guard
01.2014 - 10.2020
Coordinated flight logistics, ensuring timely and efficient operations.
Prepared and submitted aircraft customs clearance, passenger and cargo loading documents.