SOFIA TONEGATO
Sovizzo
Overview
3
3
years of professional experience
Work History
Customer Service & Order Processing Clerk
NewPrinces S.p.A.
12.2023 - 04.2025
- Receiving sales orders via phone, email, and fax
- Analyzing and resolving service and delivery issues
- Coordinating shipments based on priority, availability, and production capacity
- Maintaining relationships with key customers and business partners
- Providing accurate information on promotions, programs, and products to clients
- Generating tables and reports using Microsoft Excel for inventory and order management
- Performing data entry tasks.
Intern - Purchase Department
GA Operations S.p.A
06.2023 - 09.2023
- Issuing and monitoring purchase orders
- Following up with suppliers
- Performing visual quality checks on received items
- Managing non-conformities and return procedures
- Handling both physical and digital archiving
- Supporting organizational processes
Receptionist
Rader S.p.A.
07.2022 - 09.2022
- Switchboard operations
- Greeting and registering visitors and truck drivers
- Preparing and shipping sample packages via UPS
- Receiving and sorting emails and physical correspondence
- Handling both physical and digital archiving
- Performing data entry tasks
Medical Customer Service Clerk
Althea Italia S.p.A.
01.2022 - 02.2022
- Phone monitoring of patients in COVID-19 isolation
- Entering vital signs measured by the patient into the management system,
- Updating patient records
- Handling alarms and transmitting emergencies to healthcare staff and/or relevant authorities
Education
Bachelor of Arts - Innovative, Digital, And Multimedia Communication
IUL Online University
Firenze, Italy01-2027
Advanced Excel Course -
Udemy.com
2022
Medical Office Secretary Course -
Atena S.p.A.
Vicenza, Italy2021
High School Diploma -
ITE G. Piovene
Vicenza, Italy01-2021
Skills
- Excellent knowledge of Microsoft Office Suite and Google Workspace
- Strong proficiency in key IT tools
- Good knowledge of AS400 and SAP S&D
- Solid verbal and written communication skills
- Ability to work both independently and as part of a team
- Excellent organizational and planning skills
- Flexibility and adaptability
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Additional Information
I give consent to process my data with the purpose of the recruitment process, in accordance to the Regulation of the European Parliament 679/2016, regarding the protection of natural persons and free movement of such data.
Timeline
Customer Service & Order Processing Clerk
NewPrinces S.p.A.
12.2023 - 04.2025
Intern - Purchase Department
GA Operations S.p.A
06.2023 - 09.2023
Receptionist
Rader S.p.A.
07.2022 - 09.2022
Medical Customer Service Clerk
Althea Italia S.p.A.
01.2022 - 02.2022
Bachelor of Arts - Innovative, Digital, And Multimedia Communication
IUL Online University
Advanced Excel Course -
Udemy.com
Medical Office Secretary Course -
Atena S.p.A.
High School Diploma -
ITE G. Piovene
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