STAISHA M. JENNINGS
St. Thomas
Summary
Experienced Client Relations Professional specializing in building strong and trusted relationships with a diverse class of clients. Heavily growth oriented, dedicated to creating brand loyalty, and facilitate seamless day to day operations within the firm.
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Island Dream Vacations
06.2023 - Current
- 5 Star Concierge Services to all guests, respond to guest inquiries/address needs
- Maintain communication with guests to ensure 100% satisfaction during stay
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Licensed Insurance Agent
Allstate Insurance
01.2019 - 11.2021
- Educate current and prospective clients on asset protection, writing/purchasing of new policies
- Create portfolio growth through marketing and closing techniques
- Maintain customer portfolios with strong attention to detail
- Upsold additional products and services after identifying customer needs and requirements.
Client Relationship Manager
Matt Curtis Real Estate
12.2017 - 01.2020
- Nurture client/brokerage relationships, maintain client communication to create brand loyalty
- Assist to organize client events
- Follow up after closing process, obtain feedback, generate referrals for overall growth
- Interview new staff candidates, assist in hiring process
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
Education
Business Finance -
Strayer University
Huntsville, AL12.2017
Skills
- Market research
- Records management
- Contract negotiations
- Cold calling
- Leads prospecting
- Customer engagement
- Organization and recordkeeping
- Networking
- Relationship building and rapport
Timeline
Assistant Property Manager
Island Dream Vacations
06.2023 - Current
Licensed Insurance Agent
Allstate Insurance
01.2019 - 11.2021
Client Relationship Manager
Matt Curtis Real Estate
12.2017 - 01.2020
Business Finance -
Strayer University
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