Tameka D.R. SCATLIFFE

Assisted and/or conducts group education classes on normal nutrition for health promotion.

Demonstrate healthful methods of preparing foods, meal planning and budgeting for food purchasing.

Assists with preparing and implementing Nutrition Education plans and developing educational handouts to fit participant's ethnic background, language spoken, and food habits of the people of the territory.

Weighs and measures clients, both pediatric and maternal, using the current guidelines.

Identifies with perceived Nutrition education needs.

Screens clients for dietary problems using pre-established guidelines and refers all those clients to the Nutritionist.

Follows up on clients who have missed appointments.

Schedules client appointments/consultations with Breastfeeding Specialist.

Refers clients to other Supplemental agencies accordingly.

Maintains records of referrals, contacts,etc.

Assists in providing food demonstrations, and the development and duplication of literature.

Performs other related duties as required.

• Maintained a high level of accuracy in reviewing and updating patient information, contributing to quality assurance efforts.
• Enhanced patient care by efficiently processing recertification applications and maintaining accurate records.
• Worked closely with quality assurance teams to identify trends in errors and develop targeted training initiatives aimed at reducing future inaccuracies within the recertification process.
• Maintained confidentiality of sensitive client information in accordance with HIPAA guidelines while handling recertification tasks.
• Managed a high volume of incoming inquiries from clients, providing clear explanations about the recertification process and assisting them through every step.
• Leveraged strong organizational skills and attention to detail when managing multiple tasks simultaneously, ensuring timely completion without sacrificing quality or accuracy.
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Scheduled appointments with applicants to gather information and explain benefits processes.
• Communicated with people from various cultures and backgrounds on application process.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Performed end-of-day reconciliation tasks accurately, contributing to smooth daily closeout procedures within the branch.
• Served as a mentor to new tellers, sharing best practices for optimal performance and professional growth.
• Resolved customer inquiries or issues promptly, escalating more complex situations to appropriate personnel when necessary.
• Managed daily bank operations by processing customer transactions and providing exceptional customer service.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Counted and packaged currency and coins.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Processed loan payments accurately, contributing to the overall efficiency of branch operations.
• Arranged monies received in cash boxes and coin dispensers according to denomination.

• Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
• Performed other duties as required.

• Assisted with typing, data entry, and answering incoming calls as required.
• Maintained accuracy of records by verifying accuracy of data in records.
• Generated reports from database systems to track records.
• Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
• Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
• Performed other duties as required.
• Sorted all paperwork and documents alphabetically and according to dates and significance.
• Provided excellent customer care by responding to inquiries and requests for information.