Kelvin Smith
ST.Thomas
Summary
Enthusiastic attendant with unmatched parking fee collection skills. Assigned and verified tickets to guests upon arrival and retrieval before processing payment receipts. Charming individual with great customer service expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Parking Attendant
Virgin Islands Port Authority
2021.05 - Current
- Lifted, positioned and removed barricades to open or close parking lot areas.
- Handled money accurately by performing tasks.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Collected parking fees from customers based on charges for amount of time parked or standard lot fee.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Answered general questions about parking fees, facilities and directions.
Terminal Security
Virgin Islands Port Authority
2020.11 - 2021.05
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Temperature screening
- Monitored and authorized entrance and departure of visitors daily.
Guest Service Associate
Ritz-Carlton Hotel
2005.11 - 2015.08
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Gas Attendant Supervisor
Domino's Gas Station
1999.06 - 2005.11
- Maintained clean and orderly work station.
- Facilitated sales of services and goods.
- Maintained inventory of all saleable items.
- Pumped gas for guests and took payments.
- Counted nightly income, categorizing and sending to bank on weekly basis.
Education
High School Diploma -
Charlotte Amalie High School
ST.Thomas06.1994
Skills
- Reliable and punctual
- Professional Appearance
- Oral communication
- Cash handling expertise
- Payment Collection
- Strong customer service
Timeline
Parking Attendant
Virgin Islands Port Authority
2021.05 - Current
Terminal Security
Virgin Islands Port Authority
2020.11 - 2021.05
Guest Service Associate
Ritz-Carlton Hotel
2005.11 - 2015.08
Gas Attendant Supervisor
Domino's Gas Station
1999.06 - 2005.11
High School Diploma -
Charlotte Amalie High School
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